Customer Success and Retention Specialist

About the OpportunityDoorDash USA is seeking a skilled Marketing Retention Specialist to join our Consumer Retention Marketing team. This exciting role offers the chance to build lasting relationships with customers and drive growth through innovative marketing strategies.Key ResponsibilitiesCreate personalized, multi-channel customer journeys to increase...

About the Role: We are hiring a Retention Specialist to join our customer support team at Ultimate Staffing. In this role, you will be responsible for answering inbound calls regarding cancellations and general customer care, with the goal of saving customers from cancelling. You will need to have a strong understanding of company product lines and policies,...

Job OverviewWe are seeking an experienced customer success professional to lead our Customer Success team at Perfect Venue. The ideal candidate will have a proven track record in driving customer success and achieving high customer satisfaction and retention rates.About the RoleThis is a leadership position that requires a strategic thinker who can build and...

Fulcrum is leading the insurtech revolution with AI Agents that transform the $1T+ insurance industry. As an Insurance Industry Transformation Specialist, you will play a critical role in driving customer success and adoption of our innovative solutions.About Our Company CultureWe prioritize transparency about our work ethic and expectations, enabling...

New Student Engagement and RetentionThe New Student Engagement and Retention Specialist at Golden Gate University will play a vital role in ensuring the success of new students. This position will focus on developing and implementing effective engagement and retention strategies to reduce new student melt and increase student engagement.Key...

Job Summary: We are seeking a Customer Success Specialist to drive end-to-end success for customers, providing close support and fostering strong partnerships to unlock the full potential of our products.Key Responsibilities:Drive end-to-end success for customers from pre-contract signing through pilot and conversion.Lead customers through onboarding,...

Job OverviewCloudflare, Inc. is looking for an experienced Theater CS & PS Leader to lead the Customer Success team through its next phase of growth in the Asia-Pacific Region (APJC). This role will be responsible for driving measurable positive business outcomes, customer satisfaction, and retention/expansion across the customer base.The ideal candidate...

Lumafield is revolutionizing the way complex products are created, manufactured, and used across industries by offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data.The company, founded in 2019, has developed the world's first accessible X-Ray CT scanner for engineers. Our...

Job OverviewA high-growth opportunity has emerged at Workstream, a mission-driven company dedicated to empowering deskless workers and local businesses. We are seeking an exceptional Customer Success Director to lead our Customer Success team in driving revenue growth and delivering value to our customers.ResponsibilitiesLead a team of customer-facing...

Success DrivenRecruiting from Scratch is seeking a seasoned CUSTOMER SUCCESS STRATEGIST who can help us deliver exceptional results for our clients. This key role requires someone who is proactive, data-driven, and has a strong understanding of customer success best practices and methodologies.Responsibilities include owning and managing customer onboarding...

Veza Technologies, Inc. is a leader in the identity security space and we are looking for an experienced professional to lead our customer success efforts. As our Vice President of Customer Success, you will be responsible for driving customer satisfaction, expanded revenue opportunities, and Veza's ability to scale quickly.You will build, expand, manage,...

At Copy.ai, we're pushing the boundaries of human creativity, thinking, and innovation with our AI platform. As our Head of Customer Success, you'll be instrumental in driving exceptional client experiences, focusing on retention, adoption, growth, and engagement. This role is what you make of it, and your teammates will help you every step of the way.About...

Job OverviewFDB, a leading provider of drug and medical device knowledge, is seeking a dynamic and experienced Director of Customer Success to lead our Customer Success team. As a key member of our healthcare information technology team, you will be responsible for developing and implementing strategies that enhance customer satisfaction, retention, and...

At Encord, we're revolutionizing the AI landscape by tackling the most critical challenge: data quality. As a Customer Success Expert, you'll be at the forefront of this mission, working closely with our largest and most complex customers to ensure seamless integration of our cutting-edge technology.The RoleWe're seeking an experienced professional to join...

About the Role:We are seeking a highly skilled and dedicated Customer Success Manager with a background in SaaS customer success or account management to join our team at PetsApp. This role is central to ensuring that our customers derive maximum value from our product.Key Responsibilities:Customer Onboarding & Success Planning: Lead customers through the...

We are seeking a seasoned Customer Success Team Lead to join our team at Dynamo AI. In this role, you will be responsible for fostering long-term relationships with our clients and driving customer retention and growth.

About The RoleYou will support CS and CX teams to drive growth, retention, and revenue. This includes developing analyses that inform strategy for global Customer Success and Customer Experience, as well as designing and managing resource allocation models globally by segment.

description2：About Us:Our company was founded by a group of passionate individuals who wanted to revolutionize the way healthcare is delivered. We believe that healthcare should be easy, accessible, and simple for everyone involved. With a deep understanding of the challenges faced by healthcare providers and patients, we set out to create innovative...

About UsFieldguide is a software company that automates and streamlines the work of assurance and audit practitioners in cybersecurity, privacy, and ESG. We're based in San Francisco, but built as a remote-first company.We value diversity and need people from all backgrounds to help build the future of audit and advisory. Fieldguide's team is inclusive,...

About the JobWe are seeking a seasoned Customer Growth Specialist to join our team at Guidewheel. In this role, you will be responsible for driving customer growth and success through initial onboarding, product adoption, retention, and identifying value-add new features.The ideal candidate will have a proven track record of delivering world-class customer...