Principal Application Scientist

1 day ago

Akron, Ohio, United States Synthomer Full time
Job Description

Job Title: Principal Application Scientist

Job Summary:

We are seeking a highly skilled and experienced Principal Application Scientist to join our Adhesive Solutions team. As a key member of our team, you will be responsible for providing technical support to our customers and distributors, working closely with sales and account managers to develop business strategies, and driving innovation through development projects and coaching others.

Key Responsibilities:

  • Lead technical support activities with customers, handling inquiries across multiple applications and product lines, covering aspects such as product specification, design issues, and complaints.
  • Support distribution partner sales and customer technical requests, making technical recommendations based on Synthomer products, customer processes, and end applications.
  • Research current and potential customer products/markets.
  • Provide customers and distributors with an understanding of the Adhesive Solutions product portfolio through in-depth training, conferences, tradeshows, and customer site visits.
  • Support the business, understand customer needs, identify and progress opportunities to expand the use of the multiple product lines.
  • Work closely with the sales team on prospect mining and identification of new accounts, including traveling with sales for joint customer visits, requiring planning and preparation for calls and presentations to customers.
  • Maintain contact with existing and prospective customers, either independently or together with the sales team, using all communication channels.
  • Provide customers with product recommendations and support, providing samples, technical and product details, facilitating a customer's evaluation of Synthomer products.
  • Ensure, with cooperation of Quality, Sales, Application Laboratories, and Operations, to the satisfaction of the customers and ensure effective communication.
  • Collaborate with functional partners, including manufacturing, to ensure product performance and reliability, as well as drive new product development.
  • Stay current on industry developments and advancements in technology related to the product line.
  • Work with sales and marketing teams to develop product literature and technical data sheets.

Requirements:

  • Master's degree in Science, Chemistry, or Engineering; PhD is preferred.
  • At least 15 years of experience in Technical Service, Sales, or R&D for flooring adhesives.

About Synthomer:

We are a FTSE 250 listed company, recognized in the top-quartile for chemicals manufacturing safety. We believe in high challenge, high support, and personalize our approach to development. We offer onboarding, induction, and learning events, networking opportunities, mentoring, and personal development planning.

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