Volunteer Program Manager
5 days ago
We are seeking a highly skilled and compassionate Volunteer Program Manager to join our team at HOSPICE OF EL PASO, INC. As a key member of our organization, you will be responsible for developing, supervising, and coordinating the successful completion of all volunteer department activities and processes.
Key Responsibilities- Volunteer Recruitment and Management
- Recruit, interview, screen, and train incoming volunteers to ensure they are equipped to provide exceptional support to our patients and families.
- Supervise and coordinate volunteer assignments, working closely with our staff to identify patient and family needs for volunteer services.
- Maintain regular contact with volunteers, scheduling meetings, in-services, and social events to foster a sense of community and belonging.
- Ensure volunteers are engaged and motivated, providing opportunities for growth and development.
- Manage volunteer hour documentation, preparing summary reports and submitting them to the Volunteer Manager in a timely manner.
- Assure prompt submission of volunteer hour documentation and maintain accurate records.
- Establish and maintain effective communication with patients, families, physicians, professionals, and support staff, ensuring seamless coordination of volunteer services.
- Collaborate with our staff to identify patient and family needs, ensuring volunteer services are tailored to meet those needs.
- Attend in-service education classes, on-the-job training programs, and conferences to maintain knowledge and competency in current and developing volunteer issues.
- Review professional literature and stay up-to-date on industry best practices.
- Education and Experience
- High school diploma or equivalent.
- 5 years of experience in volunteer work, including administration, teaching, supervision, and personnel management.
- Strong presentation and oral communication skills.
- Able to read, write, and speak English fluently.
- Valid Texas driver's license and auto liability insurance.
- Possess a personal vehicle available during working hours and access to a telephone at home.
- Works in a well-lighted, ventilated office area.
- Subject to frequent interruptions.
- Involved with physicians, patients, family members, personnel, visitors, and government agencies under all circumstances.
- May be subjected to communicable diseases brought into the work environment by field personnel.
- Subject to hostile and emotionally upset patients, family members, etc.
- May be required to work beyond normal working hours, weekends, holidays, and in other positions temporarily, when necessary.
- Exposure level: Category III- Tasks/activities do not entail predictable or unpredictable exposure to blood or other body fluids to which universal precautions apply.
- Physically fit and able to work in a variety of settings and locations, primarily in a well-lighted, ventilated office area.
- Sit, bend, lift, and move intermittently during working hours.
- Lift and move records and related supplies, not generally to exceed 25 lbs.
- Able to cope with the mental and emotional stress of the position.
- Possess sight/hearing senses or uses prosthetics that will enable these senses to function adequately, so that the requirements of this position can be fully met.
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