Server - Full Time
3 days ago
About Four Seasons
Four Seasons is a leading luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world are committed to providing personalized service and creating unforgettable moments for our guests.
About the Role
We are seeking a skilled Server to join our team at Four Seasons Resort Hualalai. As a Server, you will have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and delivering outstanding service.
Key Responsibilities
- Describe menu items to guests, highlighting their origin, taste, and preparation methods
- Communicate guest orders to the kitchen using our point-of-sales system
- Coordinate food timings and check completed orders with guests
- Transport items to guest tables in a timely manner to ensure proper food quality
- Anticipate guest needs, ascertain satisfaction, and offer suggestions
- Respond urgently and appropriately to guest concerns and requests
- Be knowledgeable of beverage menu, including cocktails, wines, beer, and non-alcoholic beverages
- Process cash and credit card payments, and properly settle voided checks or complimentary meals
- Greet guests upon arrival and departure, and engage personally to build relationships
Requirements
- Three to twelve months of restaurant, food and beverage, or equivalent experience
- Ability to carry and balance a tray
- Ability to accurately read food tickets and communicate orders with the kitchen and servers
- Weekend and holiday availability required
Benefits
- Hourly rate: $14.00
- On-site physical therapist
- 24-hour access to indoor and outdoor gym
- Holiday, vacation, and sick pay
- Robust benefit plan
- Company match 401K plan
- Laundered employee uniform
- Free employee meals prepared by the Four Seasons culinary team
- Complimentary stays at Four Seasons worldwide
- Training and development opportunities
- Employee recognition programs
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