Digital Product Specialist

2 weeks ago


Cary North Carolina, United States Pennymac Full time
About the Role

Pennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

We are seeking a highly motivated and detail-oriented Digital Product Specialist to join our team. As a Digital Product Specialist, you will be responsible for participating in organizational analysis to identify current capabilities and opportunities for improvement.

Key Responsibilities
  • Participate in organizational analysis to identify current capabilities and opportunities for improvement
  • Perform knowledge transfer through training documentation and transition plans to incoming team members
  • Provide feedback to leadership on the goals and effectiveness of the program
  • Gather business requirements that affect technology systems, and engage with technology partners to develop solutions through the technology change process
  • Write and communicate requirements and user stories with acceptance criteria following a standardized Agile framework
  • Work effectively inside a Scrum or Kanban team
  • Collaborate with Tech Leads and UAT to define when user stories are done
  • Manage stakeholders and teams of people across functional areas to implement a project
  • Coordinate risk assessment and use risk assessment output to help mitigate risks to the project
  • Participate in backlog grooming sessions for ongoing roadmap planning
  • Execute on test scripts developed in the design and implementation phases
  • Perform other related duties as required and assigned
Requirements
  • 4 Year college degree (Bachelor) or equivalent work experience graduating in Fall 2024 or Spring 2025
  • Must be available for start date of the program
  • Exposure to the Software Development Lifecycle (SDLC)
  • Exposure to Agile methodologies
  • Excellent interpersonal, verbal and written communication skills, and organizational skills
  • Highly proficient in the G-Suite (Docs, Sheets, Slides, etc)
  • Data analysis experience a plus
  • Knowledge of BI Tools a plus
  • Knowledge of JIRA, Confluence a plus
  • Must be a team player with strong attention to detail, with the ability to work independently
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem solving and mathematical skills, using sound judgment
  • Financial Services and, if possible, mortgage industry experience preferred
  • Strong business acumen and ability to interface with executive management
About Pennymac

Pennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

We are committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.



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