Guest Services Associate

1 week ago


Virginia Beach, Virginia, United States Hair Club Full time

At Hair Club, we understand the profound impact that hair can have on an individual's self-esteem and overall happiness. Our mission is to deliver tailored hair restoration solutions that address the distinct needs of each client.

As a Client Service Coordinator, you will be instrumental in fostering a warm and inviting atmosphere for our clients. This role transcends typical receptionist duties; you will have the chance to significantly influence the lives of others by assisting them in reclaiming their confidence and achieving their aspirations.

KEY RESPONSIBILITIES:

  • Greet and assist clients and visitors with a courteous and supportive demeanor
  • Manage incoming calls with professionalism and provide precise information
  • Effectively address client concerns and escalate issues when necessary
  • Maintain accurate records of client transactions and oversee scheduling tasks
  • Assist the styling team with various administrative responsibilities

Perform additional assigned tasks as required.

REQUIREMENTS:

  • At least one year of experience in customer service
  • Familiarity with point of sale systems and business applications
  • Strong commitment to delivering outstanding customer experiences
  • Excellent verbal and written communication skills
  • Ability to manage multiple tasks and thrive in a fast-paced environment
  • Organized, self-driven, and professional demeanor
We are dedicated to fostering an inclusive workplace where all employees feel appreciated and respected. Join us in championing diversity and inclusion within our organization.

  • Virginia Beach, Virginia, United States VIRGINIA BEACH HOTEL ASSOCIATION Full time

    Front Desk Supervisor at VIRGINIA BEACH HOTEL ASSOCIATIONWe are seeking a dedicated professional to enhance our guests' experiences at the VIRGINIA BEACH HOTEL ASSOCIATION.Oversee and manage staffing schedules, providing coaching and support as needed. Evaluate team objectives and facilitate regular staff meetings to ensure alignment. Effectively communicate...


  • Virginia Beach, Virginia, United States VIRGINIA BEACH HOTEL ASSOCIATION Full time

    Position Overview:As a key member of our team at Virginia Beach Hotel Association, the Front Desk Agent plays a vital role in delivering exceptional service to our guests. This position is ideal for individuals who are passionate about hospitality and thrive in a dynamic environment.Key Responsibilities:Assist guests with the check-in and check-out...


  • Virginia Beach, Virginia, United States VIRGINIA BEACH HOTEL ASSOCIATION Full time

    Front Desk Supervisor at VIRGINIA BEACH HOTEL ASSOCIATIONWe are seeking a dedicated professional to oversee the front desk operations and enhance guest experiences at our esteemed establishment.Organize and manage staffing schedules, providing guidance and support to team members Evaluate team objectives and facilitate regular staff meetings Inform guests...


  • Virginia Beach, Virginia, United States Sheraton Virginia Beach Oceanfront Full time

    Position Title: Front Office ManagerDepartment: OperationsReports To: General Manager and Assistant General ManagerSupervision: Front Desk Agent, Reservationist, Night AuditorPay Structure: Paid Bi-weeklyOverview:The Front Office Manager plays a crucial role in ensuring exceptional customer service and efficient operations at the front desk. This position is...


  • Virginia Beach, Virginia, United States Sheraton Virginia Beach Oceanfront Full time

    Position Title: Front Office ManagerDepartment: OperationsReports To: General Manager and Assistant General ManagerSupervision: Front Desk Agent, Reservationist, Night AuditorPay Structure: Paid Bi-weeklyOverview:The Front Office Manager plays a crucial role in delivering outstanding customer service while overseeing the front desk operations. This position...


  • Virginia Beach, Virginia, United States VIRGINIA BEACH HOTEL ASSOCIATION Full time

    Front Desk Supervisor at VIRGINIA BEACH HOTEL ASSOCIATIONWe are seeking a dedicated professional to oversee our front desk operations and enhance guest experiences.Organize and manage staffing schedules, providing coaching and guidance to team members Evaluate team objectives and facilitate regular staff meetings Inform guests about hotel amenities, local...


  • Virginia Beach, Virginia, United States Sheraton Virginia Beach Oceanfront Full time

    Position Title: Front Office ManagerDepartment: OperationsReports To: General Manager and Assistant General ManagerSupervision: Front Desk Agent, Reservationist, Night AuditorPay Structure: Paid Bi-weeklyWho We Are Seeking:We are in search of an individual who embodies teamwork, takes pride in their responsibilities, and is dedicated to providing our guests...


  • Virginia Beach, Virginia, United States VIRGINIA BEACH HOTEL ASSOCIATION Full time

    Position OverviewThe Guest Services Representative plays a crucial role in ensuring a pleasant experience for all visitors. This position involves a variety of responsibilities, including guest registration, checkout procedures, and handling financial transactions.Job Summary and BenefitsAt the Virginia Beach Hotel Association, we foster a welcoming and...


  • Virginia Beach, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time

    Position Overview:As a key member of our team, you will be responsible for managing cash transactions and overseeing the secure handling of vehicle keys entrusted to you by our Valet staff.Key Responsibilities:Ensure accurate processing of cash and credit transactions in a timely manner.Maintain a reliable system for counting, tracking, and returning vehicle...


  • Virginia Beach, Virginia, United States Hilton Grand Vacations Full time

    Position Overview As a Guest Services Attendant, you will play a crucial role in ensuring that our guests have a memorable experience from the moment they arrive. Key Responsibilities Welcoming Guests: Greet and escort guests to their accommodations, providing a warm and friendly introduction to our services. Assisting with Luggage: Help guests...


  • Virginia Beach, Virginia, United States VSA Resorts Full time

    Position Title: Front Desk Agent (Full-Time & Part-Time)Department: Front OfficeOverview:VSA Resorts is seeking dedicated Full-time and Part-time Front Desk Agents to deliver exceptional service to our guests. The Front Desk Agent plays a crucial role in managing guest interactions, addressing inquiries related to hotel services, and providing travel...


  • Virginia Beach, Virginia, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Guest Service Representative is responsible for providing exceptional customer service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyProcess guest check-ins...


  • Virginia Beach, Virginia, United States VSA Resorts Full time

    Position Title: Front Desk Agent (Full-Time & Part-Time)Department: Front OfficeOverview:VSA Resorts is seeking dedicated Full-time and Part-time Front Desk Agents to deliver exceptional service to our guests. This role involves addressing inquiries related to hotel services, assisting with guest registration, and providing travel information.Key...


  • Virginia Beach, Virginia, United States VSA Resorts Full time

    Position Title: Front Desk Agent (Full-Time & Part-Time)Department: Front OfficeSummary:VSA Resorts is seeking dedicated Full-time and Part-time Front Desk Agents to deliver exceptional service to our guests. The role involves addressing inquiries related to hotel services, assisting with guest registration, and providing travel guidance.Key...


  • Virginia Beach, Virginia, United States VSA Resorts Full time

    Position Title: Front Desk Agent (Full-Time & Part-Time)Department: Front OfficeOverview:VSA Resorts is seeking dedicated Full-time and Part-time Front Desk Agents to deliver exceptional service to our guests. The Front Desk Agent plays a crucial role in addressing customer inquiries related to hotel services, assisting with guest registration, and providing...


  • Virginia Beach, Virginia, United States Sheraton Virginia Beach Oceanfront Full time

    Position Title: Front Office ManagerDepartment: OperationsReports To: General Manager and Assistant General ManagerSupervision: Front Desk Agent, Reservationist, Night AuditorPay Structure: Paid Bi-weeklyOverview:The Front Office Manager plays a pivotal role in ensuring exceptional customer service is delivered consistently. This position is responsible for...


  • Virginia Beach, Virginia, United States VSA Resorts Full time

    Position Title: Front Desk Agent (Full-Time & Part-Time)Department: Front OfficeOverview:VSA Resorts is seeking dedicated Full-time and Part-time Front Desk Agents to deliver exceptional service to our guests. The Front Desk Agent plays a vital role in managing guest registrations, addressing inquiries related to the hotel, and providing travel guidance.Key...


  • Virginia Beach, Virginia, United States Sheraton Virginia Beach Oceanfront Full time

    Position Title: Front Office ManagerDepartment: OperationsReports To: General Manager and Assistant General ManagerSupervision: Front Desk Agents, Reservation Agents, Night AuditorsPay Structure: Paid Bi-weeklyOverview:We are in search of a dedicated individual who thrives in a collaborative environment, takes pride in their responsibilities, and is...


  • Virginia Beach, Virginia, United States VSA Resorts Full time

    Front Desk Agent (Full-Time & Part-Time)Department: Front OfficeSummary:VSA Resorts is seeking dedicated Full-time and Part-time Front Desk Agents to deliver exceptional service to our guests. This role involves addressing inquiries related to the hotel, managing guest registrations, and providing travel information. The Front Desk Agent plays a crucial role...


  • Virginia Beach, Virginia, United States Harmony Hospitality Full time

    Guest Services Representative at Harmony HospitalityAre you enthusiastic, personable, and approachable? This position could be an excellent match for you.About the company: Become a part of our team at Harmony Hospitality, where we focus on delivering exceptional service to our patrons while maximizing room revenue and occupancy rates.Position Overview:The...