Head of Card Portfolio Management

1 week ago

Exton, Pennsylvania, United States Citadel Federal Credit Union Full time

Position Overview
The Director of Card Portfolios plays a pivotal role in overseeing the management, expansion, and enhancement of Citadel's debit and credit card offerings.

This position is essential for steering the strategic vision and financial performance of our card services, ensuring that our programs remain competitive, lucrative, and aligned with member expectations and regulatory standards.

Key Responsibilities
- Spearhead the development and refinement of credit and debit card products, features, and benefits to align with market needs and boost member satisfaction.
- Optimize cardholder acquisition, retention, activation, and usage by analyzing portfolio performance metrics and implementing necessary adjustments.
- Formulate and oversee the annual budget and forecasts, focusing on revenue generation, fee income, and expense control.
- Conduct thorough analysis and research on market trends, member behaviors, and the competitive landscape to inform strategic decisions.
- Collaborate closely with Risk and Compliance teams to ensure compliance with regulatory requirements.
- Partner with Marketing teams to devise effective promotional strategies and campaigns aimed at enhancing card product visibility, member acquisition, and card usage.
- Work in conjunction with Sales Channels (branch and online) to ensure efficient distribution and promotion of card offerings.
- Prepare and deliver regular reports and presentations to management, highlighting portfolio performance, key initiatives, and strategic recommendations.
- Cultivate and maintain relationships with key stakeholders, including internal departments, external partners, and vendors.

Qualifications and Educational Background
- Bachelor’s degree in business, finance, marketing, or a related discipline.
- At least 7 years of experience in card portfolio management within the banking or financial services sector.
- In-depth knowledge of card products, payment systems, industry trends, regulatory requirements, and the competitive landscape.
- Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with internal stakeholders.
- Strong analytical and problem-solving capabilities.
- Proven ability to manage multiple priorities and perform under pressure.

Performance Metrics
Success will be evaluated based on the Citadel corporate scorecard, as well as departmental and individual objectives.

Work Environment
This role will be based in an office setting, with the majority of tasks performed on a computer. Some events may occur outdoors. Reasonable accommodations will be provided as needed.

Physical Requirements
The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee will regularly lift and/or move up to ten pounds. The employee will regularly sit, talk, hear, use hands to finger, handle, or feel, and reach with hands and arms. The employee will occasionally stand. Special vision requirements include close vision and the ability to adjust focus. The noise level in the work environment is usually moderate. Travel to local and, on occasion, out-of-town meetings and events may be required.

Equal Employment Opportunity Statement
Citadel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, or age. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.

Compensation Disclosure
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

  • Head of Card Portfolio Management

    1 week ago

    Exton, Pennsylvania, United States Citadel Federal Credit Union Full time

    Position OverviewThe Head of Card Portfolio Management plays a pivotal role in overseeing the growth, management, and enhancement of Citadel's debit and credit card offerings. This position is essential for steering the strategic vision and financial performance of our card services, ensuring that our programs are competitive, profitable, and aligned with...

  • Head of Card Portfolio Management

    1 week ago

    Exton, Pennsylvania, United States Citadel Federal Credit Union Full time

    Position OverviewThe Head of Card Portfolio Management is accountable for overseeing, expanding, and refining Citadel's debit and credit card offerings. This position plays a vital role in steering the strategic vision and financial performance of our card services, ensuring that our programs remain competitive, lucrative, and aligned with member needs and...

  • Head of Card Portfolio Management

    1 week ago

    Exton, Pennsylvania, United States Citadel Federal Credit Union Full time

    Position OverviewThe Director of Card Portfolios plays a pivotal role in overseeing the management, expansion, and enhancement of Citadel's debit and credit card offerings. This position is essential for steering the strategic vision and financial performance of our card services, ensuring that our programs remain competitive, lucrative, and aligned with...

  • Head of Card Portfolio Management

    1 week ago

    Exton, Pennsylvania, United States Citadel Federal Credit Union Full time

    Position OverviewThe Director of Card Portfolios plays a pivotal role in overseeing, expanding, and enhancing the debit and credit card offerings at Citadel Federal Credit Union. This position is essential for steering the strategic vision and financial performance of our card services, ensuring that our offerings remain competitive, profitable, and aligned...

  • Head of Card Services

    1 week ago

    Exton, Pennsylvania, United States Citadel Federal Credit Union Full time

    Position OverviewThe Head of Card Services plays a pivotal role in overseeing the management, expansion, and enhancement of Citadel's debit and credit card offerings. This position is essential for steering the strategic vision and financial performance of our card services, ensuring that our offerings remain competitive, lucrative, and aligned with member...

  • Card Portfolio Director

    1 week ago

    Exton, Pennsylvania, United States Citadel Federal Credit Union Full time

    About the RoleCitadel Federal Credit Union is seeking a highly skilled and experienced professional to lead our card portfolios. As a Director of Card Portfolios, you will be responsible for driving the strategic direction and financial success of our debit and credit card businesses.Key Responsibilities:Product Development: Develop and enhance credit and...

  • Portfolio Manager

    5 days ago

    Exton, Pennsylvania, United States CCR LLP Full time

    Job SummaryCRR Management, Inc. is seeking a highly skilled Portfolio Property Manager to join our team. As a Portfolio Property Manager, you will be responsible for the supervision of a diverse portfolio of homeowner associations, condominium associations, and community associations.Key ResponsibilitiesCollaboration and Communication: Engage in productive...

  • Experienced Portfolio Property Manager

    1 week ago

    Exton, Pennsylvania, United States CCR LLP Full time

    Are you a seasoned Portfolio Property Manager looking for a new challenge? At CCR LLP, we are seeking a dedicated Portfolio Property Manager to manage a varied portfolio that includes homeowner associations, condominium associations, and community associations. Your role will be pivotal in ensuring effective collaboration with board members, homeowners,...

  • Experienced Property Portfolio Manager

    2 weeks ago

    Exton, Pennsylvania, United States CCR LLP Full time

    Are you a seasoned and versatile Property Portfolio Manager looking for a fresh challenge? At CCR LLP, we are seeking a Property Portfolio Manager to take charge of a varied portfolio that encompasses homeowner associations, condominium associations, and community associations. Your effectiveness in this role will hinge on your ability to work...

  • Experienced Portfolio Property Manager

    1 week ago

    Exton, Pennsylvania, United States CCR LLP Full time

    Are you a seasoned and versatile Portfolio Property Manager looking for a new challenge? At CCR LLP, we are seeking a Portfolio Property Manager to take charge of a varied portfolio that includes homeowner associations, condominium associations, and community associations. Your effectiveness in this role will hinge on your ability to work collaboratively...

  • Head of Strategic Procurement

    1 week ago

    Exton, Pennsylvania, United States USSC Acquisition Corp Full time

    Job OverviewPosition: Head of Strategic ProcurementDepartment: Supply Chain ManagementClassification: ExemptSummary: In the role of Head of Strategic Procurement, you will establish the vision and spearhead the corporate sourcing initiatives across all divisions. Your leadership will be pivotal in guiding the team through both strategic and operational...

  • Vehicle Title Management Representative

    2 weeks ago

    Exton, Pennsylvania, United States Citadel Federal Credit Union Full time

    Position OverviewThis role is essential in supporting various functions within the Consumer Loan Servicing team. Responsibilities encompass title management, insurance oversight, payment protection, and loan administration.Key ResponsibilitiesContinuously monitor and manage the Manager Summary Reports in the online title tracking system to ensure accurate...

  • Vice President of Strategic Program Management

    2 weeks ago

    Exton, Pennsylvania, United States Citadel Full time

    Job Overview The Vice President of Strategic Program Management is responsible for directing, leading, and overseeing the operations of the Enterprise Project Management Office (EPMO). This role is pivotal in managing strategic planning initiatives and facilitating the selection and prioritization of non-technical projects and programs that align with...

  • Executive Hotel Manager

    2 weeks ago

    Exton, Pennsylvania, United States Highgate Hotels Full time

    Hotel Operations DirectorHighgate Hotels is a leading real estate investment and hospitality management company, recognized for its innovative approach in the industry.The Hotel Operations Director is a key leadership position responsible for driving hotel profitability through revenue generation, cost control, guest satisfaction, and employee...

  • Executive Hotel Manager

    6 days ago

    Exton, Pennsylvania, United States Residence Inn Exton Full time

    Job SummaryThe General Manager is responsible for leading the hotel team to achieve profitability through revenue generation, cost control, guest satisfaction, and employee development, while maintaining the hotel's integrity.Key ResponsibilitiesRevenue Generation: Collaborate with the Director of Sales to conduct daily HHBR meetings, focusing on prospecting...

  • Head of Fitness Operations

    2 weeks ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Job OverviewPosition: Director of FitnessCore Responsibilities:· Leadership and management role· Exceptional verbal and written communication abilities· Keen attention to detail· Strong focus on customer satisfaction· Collaborative team playerThe Director of Fitness (DOF) serves as the primary advocate for Personal Training initiatives. This role...

  • Head of Fitness Operations

    1 week ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Job OverviewPosition: Director of FitnessCore Responsibilities:· Leadership and management role· Exceptional communication abilities· High level of attention to detail· Strong customer service orientation· Team collaborationThe Director of Fitness (DOF) serves as the primary advocate for Personal Training services. This role focuses on enhancing member...

  • Senior Financial Manager

    2 weeks ago

    Exton, Pennsylvania, United States All Fill Inc. Full time

    Job OverviewAll-Fill, Inc., a family-owned enterprise established in 1969, is a leader in the packaging equipment sector. Our success is attributed to our dedicated workforce, who have contributed to our legacy of innovation and quality. We are currently seeking a Senior Financial Manager to play a pivotal role in our financial operations.The Senior...

  • Head of Biomarker Services

    2 weeks ago

    Exton, Pennsylvania, United States Frontage Laboratories Full time

    Job OverviewPosition: Biomarker Services DirectorEmployment Type: Full-timeLocation: On-siteRole Summary:The Biomarker Services Director is instrumental in advancing scientific projects, collaborating with operational teams to implement diverse methodologies and ensure project success. This role is also pivotal in nurturing the scientific team's growth...

  • Head of Biomarker Services

    2 weeks ago

    Exton, Pennsylvania, United States Frontage Laboratories Full time

    Job OverviewPosition: Biomarker Services DirectorEmployment Type: Full-timeLocation: On-siteRole Summary:The Biomarker Services Director is integral to advancing scientific projects, collaborating with the operations team to implement various methodologies and ensure the successful execution of initiatives. This role also emphasizes the professional...