Current jobs related to Head of Fitness Operations - Exton, Pennsylvania - Maxx Fitness Clubs

  • Receptionist for Fitness Center

    2 months ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Maxx Fitness Clubzz is seeking a dedicated, personable, and energetic individual to join our fitness team.About Maxx Fitness:At Maxx Fitness Clubzz, we believe that fitness can transform from a mere pastime into a rewarding career. Joining a rapidly growing brand is a significant step towards a fulfilling professional journey.Maxx Fitness Clubzz operates as...

  • Fitness Industry Manager

    2 weeks ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Job Title: Assistant ManagerMaxx Fitness Clubs is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in driving sales, member retention, and overall club operations.Key Responsibilities:Lead sales and member retention efforts to drive revenue growthManage and grow the member base...

  • Fitness Club Manager

    2 months ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Job SummaryWe are seeking a highly motivated and experienced General Manager to lead our Fitness Club team at Maxx Fitness Clubs. As a key member of our management team, you will be responsible for driving revenue growth, improving operational efficiency, and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and implement sales...

  • General Manager

    4 weeks ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Job SummaryWe are seeking a highly motivated and experienced General Manager to lead our Fitness Club team at Maxx Fitness Clubs. As a key member of our management team, you will be responsible for driving revenue growth, improving operational efficiency, and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and implement sales...

  • General Manager

    1 month ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Job Title: General ManagerMaxx Fitness Clubs is seeking a highly motivated and experienced General Manager to lead our team and drive business growth. As a General Manager, you will be responsible for the overall success of our fitness club, including sales, operations, and member satisfaction.Key Responsibilities:Drive membership sales and revenue...

  • General Manager

    1 month ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Job Title: General ManagerMaxx Fitness Clubs is seeking a highly motivated and experienced General Manager to lead our team in Exton, PA. As a General Manager, you will be responsible for the overall success of our fitness club, driving membership sales, member satisfaction, and employee development.Key Responsibilities:Develop and implement sales strategies...

  • General Manager

    2 weeks ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    About Maxx Fitness ClubsMaxx Fitness Clubs is a rapidly growing luxury gym chain offering state-of-the-art equipment and affordable membership rates. We strive to deliver an excellent experience for our members and are looking for a talented General Manager to join our team.Job SummaryThe General Manager is responsible for ensuring the smooth, efficient, and...

  • Group Exercise Area Director

    2 weeks ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    About Maxx FitnessMaxx Fitness Clubzz is a luxury gym chain that offers state-of-the-art equipment and affordable membership rates. Our goal is to deliver an exceptional experience for our members, and we're looking for a talented individual to join our team as a Group Exercise Area Director.As a Group Exercise Area Director, you will be responsible for...

  • General Manager

    2 weeks ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Job Title: General ManagerMaxx Fitness Clubs is seeking a highly motivated and experienced General Manager to lead our team in achieving exceptional results. As a General Manager, you will be responsible for the overall success of our fitness club, driving revenue growth, and ensuring exceptional member satisfaction.Key Responsibilities:Develop and implement...

  • General Manager Position

    6 days ago

    Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    General Manager Job DescriptionMaxx Fitness Clubs is seeking a highly skilled and experienced General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for ensuring the smooth operation of our fitness clubs, driving membership sales, and managing staff to achieve exceptional results.Key...

  • Financial Operations Specialist

    2 months ago

    Exton, Pennsylvania, United States SERVPRO of Central Delaware County Full time

    Job OverviewBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceSERVPRO of Central Delaware County Accounting SpecialistAre you passionate about numbers and financial processes? Do you want to contribute to the success of a thriving organization? Is accounting your forte?We are looking for a dedicated Accounts...

  • Hotel Operations Manager

    4 weeks ago

    Exton, Pennsylvania, United States Residence Inn Exton Full time

    Job Title: General ManagerResidence Inn Exton is seeking a highly skilled and experienced General Manager to lead our team. As a General Manager, you will be responsible for the overall success of the hotel, including revenue growth, guest satisfaction, and employee development.Key Responsibilities:Develop and implement strategies to drive revenue growth and...

  • Department Head

    1 month ago

    Exton, Pennsylvania, United States Hobby Lobby Stores, Inc. Full time

    Department Manager Job DescriptionWe are seeking a highly skilled Department Manager to join our team at Hobby Lobby Stores, Inc.Key Responsibilities:Oversee daily store operations, ensuring a positive customer experience and efficient inventory management.Manage merchandise presentation, including ordering and stocking of products.Lead a team of retail...

  • Vice President, Head of Business Banking

    2 weeks ago

    Exton, Pennsylvania, United States Citadel Full time

    Job OverviewCitadel is seeking a seasoned professional to lead the development of its business banking products and services. As the Vice President, Head of Business Banking, you will be responsible for ensuring the member experience aligns with Citadel's overall mission, brand, and strategy. You will collaborate with Senior Management, Lending, and other...

  • Financial Operations Specialist

    2 months ago

    Exton, Pennsylvania, United States SERVPRO of Central Delaware County Full time

    Job OverviewBenefits:401(k) plan401(k) matching contributionsDental coverageHealth insurance optionsPaid time offVision coverageSERVPRO of Central Delaware County is seeking a dedicated BookkeeperAre you passionate about numbers? Do you aspire to play a key role in enhancing the profitability of a dynamic organization? Is accounting your forte?In this role...

  • Hotel Operations Manager

    4 weeks ago

    Exton, Pennsylvania, United States Residence Inn Exton Full time

    Job Title: General Manager - PerformanceResidence Inn Exton is seeking a highly skilled and experienced General Manager to lead our hotel operations. As a key member of our management team, you will be responsible for driving hotel profitability through revenue generation, cost control, and guest satisfaction.Key Responsibilities:Conduct daily HHBR meetings...

  • Human Resources Business Partner

    2 weeks ago

    Exton, Pennsylvania, United States SID Global Solutions Full time

    Job Title: Human Resources ExecutiveWe are seeking a highly skilled and experienced Human Resources Executive to join our team at SID Global Solutions. As a key member of our organization, you will be responsible for managing key HR functions and administrative operations, ensuring a positive workplace environment and efficient HR processes.Key...

  • Senior Product Line Leader

    1 week ago

    Exton, Pennsylvania, United States AXA XL Ltd Full time

    Environmental Leadership RoleAXA XL Ltd is seeking a seasoned leader to drive the Environmental product line strategy and deliver the right capabilities to capitalize on growth opportunities. This leader will mentor underwriters on evaluating environmental risk and structuring deals that meet client needs while ensuring profitable growth.Key Responsibilities...

  • Senior Product Line Leader

    2 weeks ago

    Exton, Pennsylvania, United States AXA XL Ltd Full time

    Senior Product Line Leader - EnvironmentalAs a key member of the Americas Middle Market segment, the Senior Product Line Leader - Environmental will play a crucial role in driving the product line strategy and delivering the right capabilities to capitalize on growth opportunities. This leader will mentor and coach product line members and underwriters on...

  • Sales Associate

    1 week ago

    Exton, Pennsylvania, United States Old Navy Full time

    Job Summary:As a Sales Associate at Old Navy, you will be responsible for expressing your passion for apparel and fashion trends. Your primary goal will be to drive sales and delight customers by executing company processes and procedures. You will create memorable shopping experiences for customers and perform other responsibilities related to salesfloor,...

Head of Fitness Operations

2 months ago

Exton, Pennsylvania, United States Maxx Fitness Clubs Full time
Job Overview

Position: Director of Fitness

Core Responsibilities:

· Leadership and management role

· Exceptional communication abilities

· High level of attention to detail

· Strong customer service orientation

· Team collaboration

The Director of Fitness (DOF) serves as the primary advocate for Personal Training services. This role focuses on enhancing member experiences rather than merely instructing trainers on fitness techniques.

The DOF acts as a New Member Integration Specialist, collaborating closely with the General Manager to refine onboarding practices and conduct initial consultations. You will engage with new members to promote personal training services through our tailored software solutions.

Key Duties:

  • Proactively manage the scheduling of training sessions
  • Coordinate trainer availability and session bookings
  • Ensure completion of daily training sessions
  • Process weekly payroll for trainers
  • Monitor and manage outstanding debts and payment cancellations

Focus on essential operational tasks that foster a robust and sustainable Personal Training presence in the facility, including:

Recruiting talent by reaching out to potential personal trainers for preliminary interviews
• Showcasing trainer profiles for the company website.
• Encouraging staff involvement in Personal Training
• Managing uniform orders and payment collections for trainers.

Conduct monthly performance evaluations for trainers and maintain records of any disciplinary actions
• Gather monthly employee performance assessments
• Daily outreach to new members via calls and emails.
• Follow up with members who missed booking appointments.

Daily Tasks: Engage with new members through calls, texts, and emails using the club's communication platform.
• Follow up with members who have not scheduled consultations.
• Confirm all client training appointments with trainers weekly.
• Dedicate time each week to interview prospective trainers alongside the General Manager.

The Director of Fitness must possess strong interpersonal skills, confidence, and a proactive approach to sales.

Summary of Main Responsibilities:

The overall scope of your responsibilities is outlined below, though it may be adjusted to ensure departmental and club success.

Sales Management:

The Director of Fitness collaborates with the General Manager to train front desk staff, aiming for a 70% appointment setting rate for qualified personal training prospects each month. Ensuring club managers drive member engagement through personal training sales at a rate of 2% monthly, alongside promotions and in-club events.

Human Resources Management:

Responsible for interviewing, hiring, training, and, if necessary, terminating personal trainers. While some processes may involve the club GM, direct oversight of trainers falls under the DOF's purview.

Team Performance Oversight:

The DOF ensures adherence to personal training protocols among team members, providing corrective coaching as needed. Additionally, the DOF must monitor sales performance and closing rates to ensure departmental goals are met and substitute trainers when necessary.

Scheduling Responsibilities:

The Director of Fitness is tasked with ensuring that all personal training departments are adequately scheduled to meet demand. The DOF may need to adjust their schedule to accommodate unforeseen circumstances. Typically, successful personal training programs expand their teams as they grow, resulting in a dynamic scheduling environment.

Administrative Duties:

The Personal Training Program is multifaceted and requires ongoing oversight. The DOF will learn all reporting aspects related to personal trainers. Since general gym membership drives the entire process, effective communication between the DOF and GM is crucial for success. The DOF will be trained on reporting by the GM and will receive comprehensive support in all operational areas. The DOF will manage all functions related to the Personal Training Program software and provide necessary data for club reports.

Payroll Management:

The Director of Fitness is responsible for ensuring trainer payroll is submitted to the GM every Monday for processing. Prior to submission, the DOF verifies the accuracy of session counts, making this a straightforward yet essential task.

Member Engagement:

As the fitness industry is service-oriented, the relationship between members and staff is paramount. The DOF is expected to engage with members to ensure satisfaction with our team and services, utilizing both informal interactions and structured feedback mechanisms.

Additional Responsibilities:

Given the diverse tasks associated with the Personal Training Program, the DOF is expected to assist with or lead various initiatives, such as marketing programs, developing trainer biographies, and supporting the GM and other staff as needed. As part of the management team, the DOF is expected to lead by example and contribute wherever necessary.

Secondary Duties:

Act in the best interest of overall club operations and assist wherever necessary to maintain member satisfaction. Duties may include conducting facility inspections, touring prospective members, and assisting at the front desk during downtime.

Work Schedule:

Director of Fitness (DOF) Role Hours - Split Shifts (Monday to Thursday: 9am -12:30pm then 3pm to 7pm), Friday 9am to 1:30pm

PT Hours: Schedule up to 20 half-hour sessions with clients outside of DOF hours and responsibilities.

Compensation:

Salary: The hours dedicated to the Director of Fitness role will vary based on program needs. A general guideline suggests a commitment of approximately 35 hours per week.

Incentives: Achieving sales targets is crucial for the success of the Personal Training Program. The DOF position is performance-driven; increased sales lead to higher earnings.

Employment Conditions:

To qualify as full-time, an individual must establish a consistent schedule of 35 hours per week, which may include a combination of Director of Fitness responsibilities, general club duties, personal training sessions, and demonstrations.

*Includes complimentary membership, paid vacation after 12 months, and a positive work environment.