Current jobs related to IT Helpdesk Support Specialist - Baltimore, Maryland - EMCOR Group

  • Helpdesk Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States TriTech Enterprise Systems Full time

    Job Summary:TriTech Enterprise Systems Inc. is seeking a skilled Helpdesk Support Specialist to join their team. As a Helpdesk Support Specialist, you will be responsible for providing technical support to users in the areas of directories, standard Windows desktop applications, and applications developed under this Contract or predecessors.Key...

  • Helpdesk Support Specialist

    4 weeks ago

    Baltimore, Maryland, United States BITHGROUP Technologies Inc Full time

    Company Overview:We are a leading technology firm dedicated to delivering exceptional customer service and innovative solutions to businesses across the country. Our team is passionate about helping others and committed to excellence in all aspects of our work.Job Summary:We are seeking a skilled Helpdesk Support Specialist to join our team. As a key member...

  • Helpdesk Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States TriTech Enterprise Systems Full time

    We are seeking a skilled Helpdesk Support Specialist to join our team at TriTech Enterprise Systems Inc. The ideal candidate will have a strong background in technical support and be able to troubleshoot hardware and software issues with ease.Key Responsibilities:Provide technical support to users via phone and in-personTroubleshoot hardware and software...

  • Helpdesk Support Specialist

    4 weeks ago

    Baltimore, Maryland, United States TriTech Enterprise Systems Full time

    Job Title: Junior Helpdesk SpecialistJob Summary:TriTech Enterprise Systems Inc. is seeking a Junior Helpdesk Specialist to support the Maryland Department of Transportation (MDOT), State Highway Administration (SHA), and the Office of Information Technology (OIT) project.Key Responsibilities:Provide telephone and in-person support to users in the areas of...

  • Helpdesk Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States TEKsystems Full time

    About the Role:This is a traditional tier 1 helpdesk opening at TEKsystems. The ideal candidate will have experience supporting end users in common IT issues such as password resets, network connectivity, adding and removing access within Active Directory, experience remote troubleshooting and more. There are about 200 end users this person will be...

  • Helpdesk Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States The Global Excellence Consulting Group Full time

    Job SummaryWe are seeking a skilled Helpdesk Support Technician to join our team at The Global Excellence Consulting Group. As a Helpdesk Support Technician, you will be responsible for providing technical assistance and support to our clients via remote computer access and phone. Your primary goal will be to resolve routine issues and problems related to...

  • Helpdesk Support Specialist

    4 weeks ago

    Baltimore, Maryland, United States The Global Excellence Consulting Group Full time

    About the RoleWe are seeking a skilled Helpdesk Support Technician to join our team at The Global Excellence Consulting Group. As a Helpdesk Support Technician, you will be responsible for providing technical assistance and support to our clients, ensuring that their computer systems and software are running smoothly and efficiently.Key...

  • Helpdesk Support Specialist

    4 weeks ago

    Baltimore, Maryland, United States The Global Excellence Consulting Group Full time

    Job DescriptionWe are seeking a skilled Helpdesk Support Technician to join our team at The Global Excellence Consulting Group. As a Helpdesk Support Technician, you will be responsible for providing technical assistance and support to our clients via remote computer access and phone.Key Responsibilities:Install and configure applications and other supported...

  • Helpdesk Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States TEKsystems Full time

    About the Role:This is a traditional tier 1 helpdesk opening at TEKsystems. The ideal candidate will have experience supporting end users in common IT issues such as password resets, network connectivity, adding and removing access within Active Directory, experience remote troubleshooting and more. There are about 200 end users this person will be...

  • Helpdesk Support Technician

    4 weeks ago

    Baltimore, Maryland, United States The Global Excellence Consulting Group Full time

    Job Title: Helpdesk Support TechnicianWe are seeking a skilled Helpdesk Support Technician to join our team at The Global Excellence Consulting Group. As a Helpdesk Support Technician, you will be responsible for providing technical assistance and support to our clients via phone, email, and remote access.Key Responsibilities:Provide technical support and...

  • IT Specialist I/Helpdesk Technician

    4 weeks ago

    Baltimore, Maryland, United States Baltimore City Community College Full time

    Job SummaryBaltimore City Community College is committed to delivering exceptional IT services to its clients. As a member of the Client Services Group, this position provides intermediate-level technical assistance and support for audio/visual needs, ensuring seamless integration of technology into the College's operations.Key ResponsibilitiesRespond to...

  • L1 Helpdesk Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States Lotus Technology Group, Inc. Full time

    Job Title: L1 Helpdesk TechnicianJob Description:Windows Server experience and server managementServer patching, configuration, and asset managementLaptop and desktop support, including badge ID application issuesCMS application issues supportNew Zabbix installation in UATFast ID calls and CAFIS performance reportingMAFIS document updates and...

  • Helpdesk Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States TEKsystems Full time

    This is a traditional tier 1 helpdesk opening at TEKsystems. The ideal candidate will have experience supporting end users in common IT issues such as password resets, network connectivity, adding and removing access within Active Directory, experience remote troubleshooting and more.There are about 200 end users this person will be supporting on a team of...

  • IT Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States Baltimore City Community College Full time

    Job SummaryBaltimore City Community College is seeking a skilled IT Specialist I/Helpdesk to provide technical assistance and support for audio/visual needs. The ideal candidate will have a strong understanding of information technology and excellent customer service skills.Key ResponsibilitiesProvide intermediate level technical assistance and support for...

  • Technical Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States BITHGROUP Technologies Inc Full time

    Company Overview:BITHGROUP Technologies Inc is a leading technology firm dedicated to delivering top-notch customer service and innovative solutions to businesses across the country.We are currently seeking a skilled Helpdesk Support Specialist to join our team and provide exceptional technical support to our clients.Job Summary:The Helpdesk Support...

  • Technical Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States Lorven Technologies Full time

    Job Summary:At Lorven Technologies, we are seeking a skilled Technical Support Specialist to join our team. As a Help Desk Technician, you will be responsible for providing technical assistance to our clients in a timely and efficient manner.Key Responsibilities: Troubleshoot technical issues using a knowledge base and technical skills. Resolve end-user...

  • Help Desk Support Specialist

    4 weeks ago

    Baltimore, Maryland, United States TriTech Enterprise Systems, Inc. Full time

    Job OverviewTriTech Enterprise Systems, Inc. is seeking skilled professionals to fill the role of Junior Helpdesk Specialist. As a key member of our team, you will provide top-notch support to our clients, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide telephone and in-person support to users, addressing...

  • Help Desk Specialist

    4 weeks ago

    Baltimore, Maryland, United States TriTech Enterprise Systems Full time

    Job Title: Junior Helpdesk SpecialistTriTech Enterprise Systems Inc. is seeking a Junior Helpdesk Specialist to support the Maryland Department of Transportation (MDOT), State Highway Administration (SHA), and the Office of Information Technology (OIT) project.Key Responsibilities:Provide telephone and in-person support to users in the areas of directories,...

  • IT Operations Specialist

    3 weeks ago

    Baltimore, Maryland, United States Mattermost Full time

    Mattermost is seeking a highly skilled IT Operations Specialist to join our team. The ideal candidate will have a strong background in IT operations and a passion for innovation and automation.The IT Operations Specialist will be responsible for owning the Helpdesk, transacting with users through a service desk tool, and continually making recommendations...

  • Clinical Application Support Specialist

    3 weeks ago

    Baltimore, Maryland, United States Kennedy Krieger Institute Full time

    Job SummaryThe Clinical Application Support Specialist will work with the Application Manager, other Application Support Analysts, and the training team to develop, optimize, and maintain clinical applications within the Epic system. This includes assistance with Helpdesk support for assigned Epic applications, as well as collaboration with End Users to...

IT Helpdesk Support Specialist

2 months ago

Baltimore, Maryland, United States EMCOR Group Full time
About the Role

We are seeking a highly motivated and detail-oriented IT Helpdesk Intern to join our team at EMCOR Group. As a key member of our IT department, you will play a crucial role in providing technical support and solutions to our employees.

Key Responsibilities
  • Configure new PCs with operating systems and necessary software applications.
  • Install and update desktop applications as per user requirements.
  • Assist in configuring and troubleshooting mobile devices (phones, tablets) for employees.
  • Manage account setups and migrations for various software and systems.
  • Provide technical support and troubleshooting assistance for hardware and software issues.
  • Collaborate with IT team members to resolve escalated support issues.
  • Document processes, procedures, and configurations related to IT support tasks.
Requirements
  • Possess exceptional customer service skills, patient, well-organized, and a good communicator.
  • Expertise in computer software, hardware maintenance, and technical support.
  • Self-motivated with a high attention to detail.
  • Demonstrate strong interpersonal skills and the ability to read and interpret communication styles of diverse team members.
  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Familiarity with Windows operating systems.
  • Basic understanding of networking concepts and mobile device management.
  • Strong problem-solving skills and ability to prioritize tasks.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Preferred Experience
  • Experience with software deployment tools (AutoPilot, SCCM, Intune).
  • Knowledge of Active Directory and Office 365 administration.
  • Previous internship or work experience in an IT support role.
Additional Requirements
  • This position is based in the Baltimore, MD office and is an on-site position.
  • 18 Years or older with a valid driver's license and means of transportation.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear.

The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls.

The employee is regularly required to walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

The employee may occasionally lift and/or move up to fifty (50) pounds.

Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee may on an occasional basis be required to commute to field locations.

Language Skills

Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, general and subcontractors, and suppliers.