Automotive Sales Operations Manager

2 weeks ago

Grand Forks, North Dakota, United States Florida Sheriffs Youth Ranches Full time
Job Overview

Position Summary: The Automotive Sales Operations Manager oversees all functions related to the acquisition, valuation, and sale of donated vehicles and assets. This role ensures that all fleet vehicles and trailers associated with the organization are appropriately titled, registered, and insured. Additionally, the manager is responsible for the online sales of merchandise and may undertake specific administrative tasks as required. This position supervises the Vehicle Sales Lot Attendant and reports directly to the Vice President.


Key Responsibilities:

  1. Documentation and Compliance: Prepares necessary reports and ensures the auto dealer's license remains current. This includes:
    1. Collecting and managing accurate information regarding donated titled assets and coordinating pickup schedules.
    2. Ensuring all vehicle sale documents are completed and transferred correctly to new owners, maintaining organized records.
    3. Serving as the primary contact for customers at the vehicle sales lot, assisting with inquiries, test drives, pricing discussions, and paperwork completion.
    4. Planning and executing the organization of the vehicle sales lot and managing sealed bids for surplus items.
    5. Ensuring timely deposit and accounting of proceeds from sales.
  2. Online Sales Management: Responsible for the online sale of items, including:
    1. Selecting non-cash donated items for online auctions and ensuring their security.
    2. Coordinating the digital presentation, description writing, and auction placement of items, addressing customer inquiries during the sales process.
    3. Managing the packaging, addressing, and shipping of sold items post-payment confirmation.
  3. Customer Relations: Represents the organization positively to donors, customers, and the public, providing exceptional service.

Qualifications:

The ideal candidate will possess a high school diploma or GED and have held a valid driver's license for a minimum of three years. A solid understanding of vehicles and titles is preferred.


Skills and Abilities:

  1. Ability to read and interpret business documents, professional journals, and government regulations.
  2. Proficient in writing reports and business correspondence.
  3. Strong mathematical skills for calculations involving discounts, commissions, and percentages.
  4. Excellent analytical and problem-solving abilities.
  5. Outstanding sales and customer service skills.
  6. Familiarity with accounting and bookkeeping practices.
  7. Proficient in using personal computers and relevant software.
  8. Ability to prioritize tasks and meet deadlines.

Physical Requirements: The role involves regular standing, walking, and the ability to lift items up to 50 pounds. The employee will also work in various environments, including office settings and outdoor areas.


Working Conditions: The position may require work in both office and outdoor settings, with exposure to varying weather conditions.

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