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Universal Banker I

2 months ago

Lake Arthur, Louisiana, United States JD Bank Full time
Job Overview

Position Summary:

A Universal Banker is responsible for a range of tasks aimed at delivering prompt and precise services to both current and prospective clients. This role encompasses responsibilities typically associated with Customer Service Representatives, Tellers, and Loan Associates, requiring versatility in various banking functions.

Key Responsibilities:

  1. Maintain comprehensive knowledge of banking products and services to effectively assist customers.
  2. Execute fundamental teller duties, manage vault operations, handle collections, open new accounts, and support loan-related tasks.
  3. Ensure confidentiality of company and customer information is upheld at all times.
  4. Comply with and support all regulations and compliance measures related to BSA/AML and job functions.
  5. Perform additional tasks as assigned by management.
  6. Rotate through various job responsibilities at least every two months for a week.
  7. Manage transactions and maintain an accurate teller drawer.
  8. Keep vault records up to date.
  9. Process currency orders and shipments.
  10. Complete necessary documentation as requested by loan officers.
  11. Assist customers with safe deposit box access.

Work Distribution:

The Universal Banker I dedicates approximately 75% of their time to teller line activities and 25% to platform and new account services.

Education and Experience Requirements:

  • High school diploma or equivalent (GED).
  • Minimum of one year of teller experience in a financial institution, complemented by training in a business-related field.

Preferred Qualifications:

  1. Business degree from a technical school or college is preferred.
  2. Familiarity with Microsoft Office Suite, including Excel, Word, and Outlook.
  3. Proficient in operating computers, typing, using a ten-key number pad, and handling office equipment such as printers, fax machines, and copiers.
  4. May require successful registration with the Nationwide Mortgage Licensing System (NMLS) in accordance with the S.A.F.E. Act.
  5. Possess strong interpersonal skills to connect with clients and maintain a friendly, professional demeanor.
  6. Exhibit excellent organizational and communication skills, with the ability to make sound judgments.
  7. Maintain a professional appearance and conduct at all times.

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.

While performing the duties of this role, the employee is regularly required to stand, walk, sit, use hands and fingers to handle equipment and documents, reach with hands and arms, and communicate verbally. Occasional climbing, balancing, stooping, kneeling, or crouching may be necessary. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

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