Part-time Universal Banker

4 weeks ago


Lake Grove, New York, United States Citigroup Inc Full time

The Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional customer service and sales expertise to internal and external clients. This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.

  • Key Responsibilities:
  • Provide exceptional customer service and sales support to clients, ensuring a positive and personalized experience.
  • Act as a subject matter expert for the branch, providing guidance and support to colleagues as needed.
  • Continuously learn and develop new skills and knowledge to stay up-to-date on products and services.
  • Collaborate with colleagues to achieve sales and service goals, and to identify opportunities for growth and improvement.
  • Ensure all customer interactions are handled in a professional and courteous manner, and that customer complaints are resolved promptly and effectively.

Requirements:

  • 1-3 years of relevant experience in customer service or sales.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Basic computer and digital tools skills.

Preferred Qualifications:

  • Retail experience.

Education:

  • High School diploma or equivalent.


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