Front Desk Team Member

3 days ago


Oxford, Alabama, United States Candlewood Suites Full time
Job Overview
Candlewood Suites is seeking a Front Desk Representative to join our team. This role is ideal for individuals with excellent communication and guest service skills. As a valued member of our front desk team, you will be responsible for providing exceptional customer service, handling guest requests, and maintaining the overall efficiency of our front office operations.

Key Responsibilities:
  • Assist guests with their needs and requests in a professional and courteous manner.
  • Process guest check-ins and check-outs efficiently, ensuring accurate processing of payments and room assignments.
  • Answer phone calls and respond to messages in a timely and professional manner.
  • Make reservations, take messages for other departments, and relay information to the correct department as needed.

Requirements:
  • A minimum of 1 year of hotel front office system experience preferred.
  • Ability to work flexible hours, including weekends and holidays.
  • High school diploma or equivalent required.

Benefits:
  • Paid time off
  • Employee discount
  • Medical insurance

Estimated Salary: $40,000 - $60,000 per annum, depending on experience.

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