Veterinary Front Desk Associate
3 weeks ago
About Us
">We are a premier animal care facility located in Oxford, Mississippi, dedicated to providing exceptional service to our clients and their pets. Our team is passionate about delivering outstanding care and creating a welcoming environment for everyone who walks through our doors.
Job Overview:
The Lead Customer Service Representative is responsible for creating a positive first impression and fostering long-term relationships with our clients. This individual must possess excellent communication skills, be able to multitask, and have a friendly attitude to handle stressful situations.
Key Responsibilities:
- Provide exceptional customer service, answering client inquiries and addressing concerns in a timely and professional manner.
- Manage front desk operations, including scheduling appointments, handling payments, and maintaining accurate records.
- Support veterinarians, technicians, and other staff members in daily patient and client care activities.
- Participate in ongoing education and training to stay up-to-date on the latest veterinary practices and technologies.
- Contribute to a positive and respectful work environment, promoting teamwork and collaboration among colleagues.
Requirements:
- High school diploma or equivalent.
- Prior experience in customer service/reception in the veterinary field required.
- Demonstrated commitment to our core values and mission statement.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, managing multiple priorities and responsibilities.
- Proficiency in computer software applications, including electronic medical records and scheduling systems.
Benefits:
- Competitive salary range: $15.00-$20.00 per hour (based on experience)
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401K plan with company match.
- Ongoing education and training opportunities.
- A dynamic and supportive work environment.
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