Front Desk Service Coordinator

3 weeks ago


Oxford, Maine, United States Oxford Casino Hotel Full time
Job Title: Front Desk Service Coordinator

About the Role:
The Oxford Casino Hotel is seeking a highly skilled and attentive Front Desk Service Coordinator to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling inquiries, and promoting hotel events and services.

Key Responsibilities:
  • Answer incoming phone calls and operate the telephone system to receive messages and relay them to guests.
  • Respond to guest inquiries regarding the facility and surrounding area.
  • Promote internal events, dining, and packages to guests.
  • Maintain excellent guest service skills, attention to detail, and high energy levels in a fast-paced environment.

Requirements:
  • High School Diploma or equivalent required.
  • Minimum one year prior experience in guest service capacity.
  • Excellent communication skills and ability to communicate with both guests and coworkers.
  • Able to maintain a sedentary position with ergonomic workstation and frequent breaks provided.

Estimated Salary: $40,000 - $50,000 per year.

About Us:
The Oxford Casino Hotel is a premier gaming and entertainment destination. We offer a dynamic work environment, competitive salaries, and opportunities for growth and development.


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