Animal Care Team Member

4 days ago


Oxford, Mississippi, United States ANIMAL CLINIC OF OXFORD Full time

About Animal Clinic of Oxford

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We are a well-established animal care facility in Oxford, Mississippi, dedicated to providing high-quality services to our clients and their pets. Our team is committed to delivering exceptional care and creating a warm and welcoming environment for everyone who visits us.

Job Description:

The Lead Customer Service Representative plays a critical role in creating a positive first impression and fostering long-term relationships with our clients. This individual must possess excellent communication skills, be able to multitask, and have a friendly attitude to handle stressful situations.

Responsibilities:

  • Handle client inquiries and concerns in a timely and professional manner.
  • Manage front desk operations, including scheduling appointments, handling payments, and maintaining accurate records.
  • Support veterinarians, technicians, and other staff members in daily patient and client care activities.
  • Participate in ongoing education and training to stay up-to-date on the latest veterinary practices and technologies.
  • Contribute to a positive and respectful work environment, promoting teamwork and collaboration among colleagues.

Requirements:

  • High school diploma or equivalent.
  • Prior experience in customer service/reception in the veterinary field required.
  • Demonstrated commitment to our core values and mission statement.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, managing multiple priorities and responsibilities.
  • Proficiency in computer software applications, including electronic medical records and scheduling systems.

What We Offer:

  • Competitive salary range: $15.00-$20.00 per hour (based on experience)
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401K plan with company match.
  • Ongoing education and training opportunities.
  • A dynamic and supportive work environment.


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