Express Service Team Member

4 days ago


Oxford, Maine, United States Oxford Casino Hotel Full time

We are looking for a talented and experienced Casino F&B Cashier to join our team at the Oxford Casino Hotel. As a key member of our Front-of-House team, you will be responsible for delivering exceptional guest service and ensuring a seamless dining experience for our patrons.

About the Position:

Physical Demands and Work Environment
  • Exertion Level: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • Standing and Walking: Required prolonged standing and walking with mobility.
  • Lifting and Carrying: Ability to lift, carry, and push items up to 40 pounds such as Food Service carts with no hindrance.

Responsibilities:

  1. Provide exceptional guest service, responding promptly to their needs and requests.
  2. Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  3. Maintain a clean and organized workspace, adhering to health and safety standards.
  4. Work collaboratively with colleagues to achieve sales goals and exceed customer expectations.

Requirements:

  • 1-2 years of experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Demonstrated ability to maintain confidentiality and handle sensitive information.
  • Ability to lift up to 50 pounds and stand for long periods, with frequent walking and bending.


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