Pool Operations Manager

4 weeks ago


Gatlinburg, United States Westgate Resorts Full time
Job Summary

**Job Title:** Pool Operations Manager

**Job Summary:** We are seeking a highly skilled and experienced Pool Operations Manager to oversee the daily operations of our aquatic facilities at Westgate Resorts. The successful candidate will be responsible for ensuring a clean, safe, and enjoyable environment for our guests while maintaining high levels of guest service.

Key Responsibilities
  • **Recruit, Train, and Supervise Staff:** Recruit, train, and supervise a team of pool staff to ensure they have the necessary skills and knowledge to provide exceptional guest service.
  • **Maintain and Inspect Recreational Deck:** Conduct regular inspections of the recreational deck to ensure it is clean, safe, and well-maintained.
  • **Ensure Guest Safety and Satisfaction:** Ensure that all guests have a safe and enjoyable experience at our aquatic facilities.
  • **Attend Operational and Safety Meetings:** Attend regular meetings with the operations and safety teams to discuss any issues or concerns related to the aquatic facilities.
  • **Exhibit Knowledge of the Facility and Amenities:** Have a thorough knowledge of the aquatic facilities and amenities, including the pool, hot tub, and water park.
  • **Other Duties as Assigned:** Perform other duties as assigned by management to ensure the smooth operation of the aquatic facilities.
Qualifications
  • **Certified Pool Operator (CPO) Required:** Must have a valid Certified Pool Operator (CPO) certification.
  • **Preferred Aquatics Facilitator Operator (AFO):** Having a Aquatics Facilitator Operator (AFO) certification is preferred.
  • **Strong Organizational and Time Management Skills:** Must have strong organizational and time management skills to effectively manage the daily operations of the aquatic facilities.
  • **Valid State Driver's License:** Must have a valid State Driver's License.
  • **Must Pass Background Check and Drug Test:** Must pass a background check and drug test.
Why Work with Us
  • **Comprehensive Health Benefits:** We offer comprehensive health benefits to our employees.
  • **Paid Time Off (PTO) and Holidays:** Our employees receive paid time off (PTO) and holidays.
  • **401K with Company Match:** We offer a 401K plan with a company match.
  • **Family Benefits and Wellness Programs:** We offer family benefits and wellness programs to support our employees' overall well-being.
  • **Career Advancement Opportunities:** We offer career advancement opportunities for our employees to grow and develop their careers.


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