Operations Manager
3 days ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Jason Aldean's, Gatlinburg. The successful candidate will be responsible for overseeing the day-to-day operations of our venue, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities- Staff Management: Supervise and manage a team of staff members, including recruiting, training, and evaluating personnel.
- Customer Service: Provide exceptional customer service to our guests, ensuring that their needs are met and exceeded.
- Operations: Oversee the daily operations of the venue, including managing cash and other receipts, preparing reports, and ensuring that all equipment is in good working condition.
- Event Management: Assist with the planning and execution of events, including weddings, corporate events, and private parties.
- Safety and Security: Ensure that the venue is safe and secure for guests and staff, and that all safety and security protocols are followed.
- Education: High school diploma or equivalent required; college degree preferred.
- Experience: 3-5 years of experience in the entertainment industry, preferably in a high-volume restaurant or bar.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and proficiency in Windows Office and POS systems.
The Operations Manager will work in a fast-paced environment, often under pressure to meet deadlines. The position requires the ability to work varied shifts, including days, nights, weekends, and holidays. The successful candidate will be able to lift up to 30 pounds and stand for extended periods of time.
We are an equal opportunity employer and welcome applications from diverse candidates.
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