Admissions and Intake Specialist

4 days ago


Long Beach, California, United States Roots Through Recovery Full time
Job Summary

Roots Through Recovery is seeking a highly skilled and compassionate Admissions and Intake Specialist to join our team. As a key member of our outpatient substance use and co-occurring disorder treatment program, you will play a vital role in guiding individuals through the admissions and intake process, ensuring a smooth and compassionate transition into our intensive outpatient (IOP) and outpatient (OP) programs.

Key Responsibilities
  • Conduct thorough assessments of prospective clients to determine their eligibility for our program.
  • Verify insurance coverage, particularly for Medi-Cal clients, and ensure accurate billing and reimbursement processes.
  • Complete comprehensive intake with prospective clients, gathering crucial information regarding their substance use and co-occurring disorders, and complete all required intake documentation.
  • Collaborate with the treatment team to support individualized treatment plans for clients, based on the information obtained during the intake process.
  • Liaise with internal and external stakeholders to ensure a smooth and coordinated transition into the program.
  • Maintain accurate and up-to-date documentation of all client interactions, assessments, and treatment plans.
Qualifications and Skills
  • Associate's degree in psychology, social work, counseling, or a related field preferred.
  • Valid C-Number with Los Angeles County to access SAGE EHR.
  • Hold valid certification as a drug and alcohol counselor (e.g., CADC, CAADC) or registration (e.g., RADT) in the state of California, with expertise in substance use disorders and co-occurring treatment.
  • Experience working in admissions and intake within a substance use disorder treatment program.
  • Knowledge of Medi-Cal guidelines and procedures for admissions and intake.
  • Familiarity with co-occurring disorders and trauma-informed care.
  • Excellent communication and interpersonal skills, with the ability to establish rapport with clients and collaborate effectively with coworkers and external stakeholders.
  • Strong organizational skills and attention to detail, ensuring accurate documentation and adherence to deadlines.
About Roots Through Recovery

Roots Through Recovery was founded in 2013 and has been proudly serving the Long Beach community since 2016. Our outpatient center grew out of an increasing need for the services we offer, in a surprisingly underserved area. We began with treating clients with substance use and co-occurring mental health disorders, and as the need developed, we added a primary mental health program in 2018, and a comprehensive chronic and persistent pain program for patients suffering these issues in 2019.

Though we have grown in size and services offered, our mission to be the best treatment option for the Long Beach community and provide a path toward a better life for our patients has remained the same.



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