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Patient Intake Coordinator
2 months ago
Overview:
CommonSpirit Health, a leading healthcare organization, emerged from the merger of Catholic Health Initiatives (CHI) and Dignity Health. With an extensive network of over 700 care facilities nationwide, including clinics, hospitals, and virtual care services, CommonSpirit is dedicated to serving nearly one in four residents across the United States. In a time when compassion is crucial, our mission is to foster healthy communities, advocate for the underserved, and innovate healthcare delivery both within our facilities and in the broader community.
Key Responsibilities:
The Patient Registration Representative plays a vital role in ensuring a seamless patient experience through effective coordination and support during the registration process. Key duties include:
- Facilitating accurate patient identification.
- Collecting comprehensive patient demographic information.
- Verifying insurance details and eligibility.
- Assessing and collecting patient financial responsibilities.
- Connecting patients with the Patient Registration Specialist for financial counseling as necessary.
This position also requires adherence to organizational policies regarding patient financial obligations, ensuring compliance and accuracy in all transactions.
Information Resource:
The Patient Registration Representative serves as a knowledgeable resource for patients and their families, providing clarity on hospital policies, financial responsibilities, and patient rights.
Qualifications:
- A minimum of 1 year of experience in a hospital Patient Registration department, physician office, healthcare insurance company, or related revenue cycle roles is required; 2 years is preferred. Relevant education or training may compensate for a lack of experience.
- Comprehensive understanding of insurance policies and procedures.
- Familiarity with medical terminology.
- Ability to perform basic mathematical calculations for payment processing.
- Experience in managing financial transactions.
- Intermediate to advanced proficiency in computer skills.
- Knowledge of charity care programs and various government and non-government assistance programs is preferred.
Specifications:
Education: High School diploma or equivalent is required.
Special Skills: Typing speed of 30 WPM and proficient computer skills.
