Bilingual Case Manager

3 days ago


South San Francisco, California, United States YMCA of San Francisco Full time
Job Title: Bilingual Case Manager

At the YMCA of San Francisco, we are seeking a highly skilled and compassionate Bilingual Case Manager to join our team. As a key member of our Community Resource Center, you will play a vital role in providing exceptional support services to our community members experiencing financial hardship or housing insecurity.

Key Responsibilities:
  • Provide attentive and empathic case management services to clients, including assessments, financial aid applications, and data collection.
  • Connect clients to housing options, outreach tasks, and linkage to other community support services and resources.
  • Manage and run food pantry events, ensuring a trauma-informed and client-centered approach.
  • Collaborate with the Community Resource Center Director to develop and implement effective case management strategies.
Requirements:
  • Bachelor's degree or equivalent work experience.
  • At least 2 years of experience in providing direct services to low-income communities and/or people requiring emergency services.
  • Bilingual skills in English and Spanish.
  • Excellent organizational skills, attention to detail, and strong interpersonal and written/verbal communication skills.
  • Ability to work calmly in crisis situations and in a fast-paced environment.
  • Strong multi-cultural awareness and sensitivity to the stresses of individuals and families living with insecure housing, homelessness, and scarcity.
Preferred Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or related specialty.
  • Adobe Acrobat proficiency.

We offer a competitive salary range of $25.00 to $26.00 per hour and a dynamic work environment that values teamwork and professional growth. If you are passionate about making a difference in your community and possess the skills and experience required for this role, please submit your application.



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