Bilingual Case Manager Position

3 hours ago


San Francisco, California, United States sfsafehouse Full time
Job Title: Bilingual Case Manager

We are seeking a highly skilled and compassionate Bilingual Case Manager to join our team at the Hope Center. As a key member of our staff, you will provide supportive services to homeless women surviving sexual exploitation, including individual and group support, case planning, and ongoing support to help clients achieve their goals.

Scope and Responsibilities:
  • Provide weekly individual and group support to participants of the drop-in center, assessing their needs and linking them with outside services as needed.
  • Coordinate housing waiting lists, referrals, and housing-related issues, providing follow-up support to clients of SafeHouse graduates.
  • Support clients in setting goals and identifying tools to reach those goals, facilitating support groups and social activities.
  • Assist with crisis management and safety planning, providing translation and interpretation as needed.
Administrative Duties:
  • Keep detailed files for each individual client and assist with data tracking.
  • Develop and maintain ongoing relationships with partner organizations and referral sources.
  • Coordinate community events and attend staff meetings and trainings.

Qualifications:

  • 2 years of experience in a similar setting.
  • Bilingual and bicultural Spanish, Chinese, Tagalog, Vietnamese, Thai highly preferred.
  • Commitment to social justice and understanding of systems of oppression.
  • Knowledge and experience related to working with sexual exploitation/trafficking survivors and/or homeless women preferred.
  • Significant relevant direct service experience working directly with vulnerable populations.
  • Commitment to personal and systemic anti-oppression work.
  • Understanding of and experience with survivor-centered approaches, harm reduction, and trauma-informed modalities.
  • Outstanding team-building, decision-making, and leadership skills.
  • Ability to occasionally work some weekends and evenings.
  • Competency with Microsoft Office programming, including Excel and Word.

Benefits:

  • Salary range: $48,000-$56,000 annually, based on experience.
  • Vacation days and health, dental, and vision insurance.

San Francisco SafeHouse is an affirmative action employer. All interested individuals, including survivors, people of color, women, persons with disabilities, formerly incarcerated people, and persons who are lesbian, gay, bisexual, transgender, and/or intersex are encouraged to apply. SafeHouse is committed to centering and supporting the voices of survivor leaders. Applicants with lived experiences of homelessness, sexual exploitation, or other overlapping vulnerabilities are highly encouraged to apply.



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