Restaurant Operations Manager
3 days ago
Job Summary:
We are seeking a highly skilled Restaurant Operations Manager to join our team at Franchise Management Services. As a key member of our restaurant leadership team, you will be responsible for supporting the Restaurant Manager and Shift leaders in delivering exceptional guest experiences, operational excellence, and profitable top-line sales.
Key Responsibilities:
- Support the Restaurant Manager in overseeing floor operations, Brand Training programs, and ensuring Brand standards, recipes, and systems are executed.
- Lead team meetings and communicate restaurant priorities, goals, and results to restaurant team members.
- Execute new product rollouts, including training, marketing, and sampling, along with the Restaurant Manager.
- Manage cash over/short in the restaurant and ensure team members are following franchisee's cash management policies.
- Recruit, hire, onboard, and develop restaurant team members.
Requirements:
- Previous leadership experience in retail, restaurant, or hospitality.
- Basic computer skills and fluent in spoken and written English.
- Basic math and financial management skills.
- Ability to train and develop a team, with a guest-focused mindset.
Working Conditions:
- Standing on feet for extended periods.
- Repetitive motion, including bending, stooping, and reaching.
- Lifting packages (if applicable).
- Working in a small space.
Franchise Management Services:
As a franchisee of Dunkin', we are committed to delivering exceptional guest experiences and operational excellence in our restaurants. We are seeking a Restaurant Operations Manager who shares our values and is passionate about leading a high-performing team.
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