Client Delivery Project Coordinator

7 days ago


Phoenix, Arizona, United States SwitchThink Solutions Full time

Technical Client Delivery Coordinator

Job Category: Coordinator Requisition Number: TECHN004972

Job Details

Description

At SwitchThink Solutions, we are redefining possibilities in the IT Services sector. As a trusted partner for innovation, we provide technology solutions that empower credit unions to realize their transformational objectives. Our skilled team in development, infrastructure, and IT operations collaborates closely with clients to enhance the value of their technology investments and accelerate their outcomes.

Your Role:

You are a proactive and organized individual who thrives on overseeing projects and analyzing workflows, standards, systems, and protocols. You take pride in managing various projects and ensuring effective oversight of tasks assigned to project teams. Your commitment to excellence is evident as you report on project advancements and challenges, consistently demonstrating professionalism in your interactions.

A Typical Day May Involve:

  • Collaborating with SwitchThink clients and IT teams to document and communicate the progress of conversion projects, including issues, technical requirements, milestones, deliverables, and timelines.
  • Monitoring task completion related to client system connectivity, vendor interfaces, file exchanges, operational readiness, integration, configuration, and testing.
  • Serving as a technical liaison among architecture, engineering, operations, and development teams.
  • Assisting the technical team in resolving issues by leveraging your technical expertise and asking insightful questions.
  • Managing cross-functional projects utilizing technologies such as Windows or Linux operating systems, virtualization, distributed computing hardware, network technologies (SDN, firewalls, load balancers, WAN, Wi-Fi), active directory, SAN storage solutions, messaging and collaboration software, and disaster recovery services.
  • Tracking and presenting project progress to stakeholders, including risk and issue management, and decision/action item tracking.
  • Preparing for and leading project team meetings, including the creation and distribution of agendas and meeting notes.
  • Supporting the Delivery Director with various tasks, such as identifying and implementing process improvements, reviewing candidate resumes, participating in interviews, onboarding new team members, and collaborating with PMO members to explore best practices and emerging project management trends.

This Role Might Be Right for You If You Have:

  • 2+ years of experience in Project Coordination within IT and/or Financial Services.
  • Confidence in leading small to medium-sized project teams and meetings.
  • A detail-oriented mindset with the ability to work across multiple functions.
  • Proven ability to prioritize tasks effectively under time constraints.
  • Experience in a fast-paced environment, managing multiple projects simultaneously with minimal oversight.
  • Strong relationship-building and customer service skills.
  • Excellent communication skills, both written and verbal, with the ability to engage effectively with all levels of staff and management.
  • Robust organizational and follow-up skills.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, SharePoint, and Visio).

Bonus Points If You Have:

  • A Bachelor's degree in Business, Information Technology, or Project Management.
  • Experience with Waterfall and Agile project methodologies.
  • Lean Six Sigma training, experience, or certification.
  • Familiarity with Atlassian JIRA or similar tools.
  • PMI - Project Management Institute Certification or PMP - Project Management Professional.

At SwitchThink Solutions, we pride ourselves on our culture of intelligence, kindness, and continuous improvement. We value diversity and are committed to being an equal opportunity employer.



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