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Strategic Account Executive

2 months ago

Miami, Florida, United States Ramp Full time
About Ramp
Ramp is the premier platform for contemporary finance teams.

By integrating corporate cards with expense management, bill payments, vendor oversight, accounting automation, and more, Ramp's comprehensive solution is crafted to save organizations time and resources, empowering finance teams to excel in their roles.

Our mission is to foster healthier businesses, and we are succeeding: over 25,000 organizations utilize Ramp to save an average of 5% and expedite their financial closing processes by 8 times.

Founded in 2019, Ramp operates the fastest-growing corporate card and bill payment platform in the United States, facilitating tens of billions of dollars in transactions annually.

Ramp's investors include notable firms such as Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, alongside over 100 angel investors who are founders or executives of leading companies.

The Ramp team consists of skilled leaders from top financial services and fintech firms—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology giants like Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

In 2023, Ramp was recognized as Fast Company's #1 Most Innovative Company in North America, LinkedIn's #1 Top Startup in the U.S., a CNBC Disruptor, and a TIME100 Most Influential Company.

About the Role
As a Strategic Account Executive at Ramp, you will act as the primary liaison post-sale, responsible for driving product and expenditure activation and fostering long-term growth by managing onboarding, implementation, expansion, and retention across a portfolio of small to medium-sized business clients.

This role offers the chance to contribute to the development and enhancement of Ramp's post-sales organization and to shape the customer strategy that propels our growth.

What You'll Do
  • Generate revenue for Ramp by overseeing onboarding, implementation, expansion, renewals, retention, and overall growth across a portfolio of approximately 150-200 SMB clients.
  • You will directly manage a revenue target for your client portfolio.
  • Collaborate with the Account Executive team to gain a deep understanding of new clients' workflows, challenges, priorities, and barriers to achieving a full implementation.
  • Ensure prompt, thorough, and complete product onboarding and expenditure migration of new Ramp clients within 60 days by educating them on Ramp's best practices.
  • Once implementation is finalized, conduct Quarterly Business Reviews within your portfolio to identify growth opportunities and work with clients to maximize ROI.
  • Build and maintain strong relationships with C-suite executives and finance/accounting professionals to understand their challenges and priorities, enhancing the utilization of Ramp.
  • Work collaboratively with internal teams to ensure customer feedback is collected and prioritized to improve the customer experience.
What You Need
  • A minimum of 3 years of experience in sales, customer success, or account management within a B2B environment.
  • A proven history of exceeding quotas and/or outperforming key performance metrics.
  • Exceptional project management and time management abilities.
  • Excellent verbal and written communication skills, along with strong interpersonal skills.
  • A desire to thoroughly understand the product and become an expert in Ramp's full range of offerings, integrations, and configurations.
  • The ability to anticipate client needs and position product solutions accordingly.
  • Intellectual curiosity to support clients across various industries.
  • The capability to proactively identify expansion opportunities to drive additional revenue and growth within the existing client base.
  • High adaptability and the ability to thrive in a fast-paced environment.
  • Familiarity with basic sales tools and common metrics.
Nice to Haves
  • A bachelor's degree from an accredited institution.
  • Experience in financial services sales.
  • Experience at a high-growth startup.
  • Proficiency in using Salesforce, Outreach, or other productivity tools.
  • Experience with Accounting Software (e.g., Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA).
Benefits (for U.S.-based full-time employees)
  • 100% medical, dental & vision insurance coverage for you.
  • Partially covered for your dependents.
  • One Medical annual membership.
  • 401k (including employer match on contributions made while employed by Ramp).
  • Flexible PTO.
  • Fertility HRA (up to $5,000 per year).
  • WFH stipend to support your home office needs.
  • Wellness stipend.
  • Parental Leave.
  • Relocation support.
  • Pet insurance.
Other Notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Compensation Range:
$140K - $160K
Location: Remote
Type: Full time
Department: Sales
Compensation: $140K – $160K
  • Offers Equity
  • Offers Commission