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Senior Strategic Account Manager

2 months ago

Miami, Florida, United States Welocalize Full time
Job Title: Senior Strategic Account Manager

We are seeking a highly skilled Senior Strategic Account Manager to join our team at Welocalize. As a trusted global transformation partner, we accelerate the global business journey by enabling brands and companies to reach, engage, and grow international audiences.

Main Responsibilities:
  • Develop and execute long-term strategic account plans to drive growth and lifetime value.
  • Build and maintain strong relationships with existing clients, identifying their needs and delivering value-based solutions.
  • Evaluate market trends, product offerings, and competitor activity to inform account strategies and objectives.
  • Initiate and foster new relationships within existing customers, driving cross-solution opportunities and analyzing account potential.
  • Manage opportunities, pipelines, and bookings forecasts to achieve quota and drive business results.
  • Collaborate with internal stakeholders to inform the strategic plan and drive customer satisfaction.
  • Serve as an escalation point for business-critical issues and client advocacy to ensure alignment with customer goals and objectives.
Requirements:
  • Proven track record of delivering customer value and driving growth through strategic account management.
  • Industry knowledge and experience in client relationship management, with a focus on senior and C-level customer sponsors.
  • Demonstrated success in achieving or exceeding bookings quota in a similar role.
  • Excellent interpersonal, written, and verbal communication skills, with the ability to articulate ideas and plans at a senior management level.
  • Strong collaboration skills and ability to work effectively in a matrixed organization.
What We Offer:
  • Competitive salary range: $100K - $125K (negotiable)
  • Medical insurance, telemedicine benefit, dental insurance, vision insurance, FSA and HSA, life and disability insurance
  • Vacation time: 15 days per year (increases with years of service)
  • Sick time: 6 days per year
  • Paid holidays: 8 days per year
  • Employee assistance program
  • 401(k) retirement plan
  • Paid maternity leave
  • Paid adoption leave