IT Support Technician

2 weeks ago


Baltimore, Maryland, United States TEKsystems Full time
Job Overview

Position Type: Temporary

Duration: 2 Days

Role Summary

We are seeking a skilled technician to assist with the hardware installation at a donor facility. The selected individual will be responsible for setting up and configuring various equipment including Kiosks, Tablets, PCs, and Printers. This role requires effective communication with technical teams for any necessary escalations.

Key Responsibilities
  • Provide on-site installation of hardware components as per the deployment guidelines.
  • Document any updates or enhancements to the existing playbook, ensuring all processes are current and effective.
  • Capture photographic evidence of installations and configurations to aid future deployments.
  • Ensure all equipment is accounted for and readily available upon arrival.
  • Communicate any specific configuration requirements to the technical team.
Essential Skills

The ideal candidate will possess:

  • Proficiency in Windows 10 and related support technologies.
  • Experience with hardware imaging and deployment.
  • Knowledge of Active Directory and desktop hardware configurations.
Work Environment

This role will be conducted in a dynamic environment with ongoing construction activities. Candidates should be comfortable working in a busy and potentially noisy setting.

Qualifications

We are looking for reliable and dependable individuals who can follow instructions meticulously and contribute to playbook updates. This position is suitable for entry-level candidates eager to gain experience in IT support.

Impact

This initiative is part of a broader effort to enhance healthcare services through advanced technology solutions, contributing to the establishment of new donor centers.



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