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Clinical Support Technician

2 months ago


Baltimore, Maryland, United States University of Maryland Medical System Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Care Technician to join our team at the University of Maryland Medical System. As a Patient Care Technician, you will play a vital role in providing direct patient care and supporting the healthcare team in delivering exceptional patient outcomes.

Key Responsibilities
  • Provide direct patient care, including taking vital signs, checking surgical dressings, and assisting with activities of daily living.
  • Perform blood draws and collect specimen samples, observing and collecting data to identify patient needs and provide necessary care.
  • Collaborate with the healthcare team to develop and implement patient care plans, ensuring effective communication and coordination of care.
  • Assist with admission, transfer, and discharge of patients, promoting a smooth and efficient patient flow.
  • Participate in cost-effective strategies to optimize patient outcomes, ensuring the highest quality of care.
  • Contribute to a safe and respectful clinical environment, promoting patient safety and well-being.
  • Maintain patient care supplies and linen, ensuring a clean and organized work area.
  • Provide post-mortem care, demonstrating compassion and respect for patients and their families.
  • Collaborate with the healthcare team to carry out the plan of care, reporting observed changes in patients' condition.
  • Ensure patient comfort relative to their pain status, providing timely and effective pain management.
  • Measure and document patient urinary and stool output, documenting calorie count and patient weight.
  • Assist with indwelling urinary catheter care, applying, maintaining, and removing external urinary catheter devices.
  • Conduct blood glucose monitoring, performing venipuncture for drawing blood samples and establishing IV access.
  • Perform nasal swabs, gathering equipment required and initiating placement IV for the patient as directed by the registered nurse.
  • Set up and operate multiple lead EKG machines, attaching and removing EKG leads, and running a rhythm strip.
  • Assist with enteral tube feedings via nasogastric or gastrostomy tubes, as supervised by licensed nurse.
  • Perform chest physical/physio therapy, tracheal suctioning, tracheostomy care, and incentive spirometry treatments as delegated and supervised by the responsible registered nurse.
  • Assist with simple dressing changes, providing wound care to promote healing and maintain structural integrity of the skin.
  • Assist with collection of patient specimens for laboratory testing, incorporating proper techniques for patient identification and documentation.
  • Provide orthopedic/rehab device care, donning/doffing compression wraps/stockings.
  • Precept and mentor PCT Is and other PCT IIs, managing completion of documentation.
  • Participate in hourly patient rounding in collaboration with the healthcare team.
  • Respond to patient-triggered alarms, including call light, chair alarm, bed alarm, tele-sitter alarm, etc.
  • Comply with The Joint Commission National Patient Safety Goals within scope of practice.
  • Detect, report, and act to avoid or correct safety risks, reporting adverse events and near misses to appropriate management authority.
  • Provide professional vigilance to assigned patients, including when assigned as a patient safety companion.
  • Incorporate safe lifting techniques and body mechanics in daily practice.
  • Improve patient flow and prevent care delays.
Qualifications
  • High school diploma or equivalent required.
  • Current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA) required.
  • One (1) year of previous experience preferred.
  • Current Basic Life Support (BLS) certification required.
Knowledge, Skills, and Abilities
  • Able to effectively communicate using verbal and written skills.
  • Maintain interpersonal relationships and use teamwork skills to provide care along with other team members in a cohesive manner.
  • Ability to organize work priorities, perform several duties simultaneously, and function in stressful situations.
  • Ability to learn and use computer systems.
  • Demonstrate proper technique and skills needed for obtaining accurate blood glucose results and documenting findings.
  • Demonstrate the ability to perform delegated nursing tasks according to the age, culture, ethnicity, spirituality, and individual diagnostic needs of the persons served.
  • Demonstrate knowledge, practice, and accountability for skills or procedures that require aseptic technique.