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Patient Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at Baylor Scott & White Institute for Rehabilitation. As a Patient Service Specialist, you will be responsible for providing exceptional customer service to patients and staff, while ensuring the smooth operation of our front office.
Key Responsibilities- Customer Service: Greet patients, answer phones, and provide assistance with patient intake and data entry.
- Insurance Verification: Verify patient insurance coverage and obtain pre-authorization as needed.
- Scheduling: Schedule patient appointments and manage the front office of our outpatient centers.
- Administrative Support: Provide administrative support to therapists and therapy assistants, including daily cash balancing and weekly banking deposits.
- Education: High School diploma or equivalent required.
- Experience: Customer service experience, knowledge of insurance verification, and healthcare administration preferred.
- Competitive Compensation: Starting salary $18-$25 per hour based on experience.
- Benefits: Health, dental, and vision insurance, life insurance, prescription coverage, paid time off, and a 401(k) retirement plan with company match.
Baylor Scott & White Institute for Rehabilitation is committed to providing a supportive and inclusive work environment. We strive to provide our employees with a solid work-life balance and offer opportunities for professional growth and development.
