Access Services Representative

2 weeks ago


Temple, Texas, United States Baylor Scott & White Healthcare Full time
Job Summary

The Access Services Representative plays a critical role in ensuring seamless patient registration and insurance verification processes. This position requires strong communication and interpersonal skills to effectively interact with patients, families, and healthcare teams.

Key Responsibilities
  • Conduct patient interviews to obtain demographic and financial data for registration and insurance verification.
  • Verify patient eligibility for insurance coverage and calculate patient liability due to financial clearance policies.
  • Negotiate payment arrangements with patients as needed.
  • Assist patients with navigation to nursing units and provide medical mobility assistance when required.
  • Adhere to compliance with regard to order validations, cash policy requirements, government payor requirements, and patient safety requirements.
Requirements
  • High school diploma or equivalent required.
  • Less than 1 year of experience in a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Basic computer skills and Microsoft Office proficiency.
Benefits
  • Immediate eligibility for health and welfare benefits.
  • 401(k) savings plan with dollar-for-dollar match up to 5%.
  • Tuition reimbursement.
  • PTO accrual beginning Day 1.


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