Customer Service Representative

4 weeks ago


Temple, Texas, United States Collabera Full time
Job Summary

We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Answering phones for public and internal customers
  • Documenting and dispatching work requests
  • Monitoring environmental alarms
  • Assisting with workflow and assignments for patient transporters
  • Leading or participating in projects to support the department
  • Providing feedback to leadership on process improvements and efficiencies

Requirements
  • High School Diploma/GED Equivalent
  • Ability to handle difficult situations and provide conflict resolution
  • Excellent customer service skill
  • Ability to read and write in English
  • Experience in an administrative support role or customer service preferred
  • Healthcare, call center, or dispatch service experience preferred

Working Conditions
  • 1st Shift with a shift time of 7 AM - 3:30 PM, Monday to Friday

Job Requirements
  • Customer Service
  • Dispatch
  • Call Center
  • Dispatching
  • Documenting
  • Phones


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