Office Coordinator

1 week ago

Covington, United States StoneMor Full time

About StoneMor

At StoneMor, we are dedicated to providing compassionate support to families during their most challenging times. Our commitment lies in understanding the complexities of grief and offering personalized assistance to help individuals navigate their unique journeys through loss.

We recognize that grief is a natural part of life, and we strive to create an environment that fosters healing and remembrance. Our team is focused on being a reliable source of comfort and guidance, ensuring that every family feels supported in celebrating the life and legacy of their loved ones.

Role Overview

The Office Coordinator position at StoneMor plays a crucial role within our team, offering a diverse range of responsibilities that contribute to the smooth operation of our services. In this dynamic role, you will engage with customers and team members alike, ensuring a welcoming atmosphere through various tasks. Your responsibilities will include:

  • Processing contracts and ensuring quality control, verifying all documents before entry.
  • Managing banking tasks: including cash receipt entries, deposit slips, credit card transactions, and bank deposits.
  • Overseeing daily cemetery operations, including Interment Orders and Authorizations, in accordance with company policies.
  • Maintaining accurate customer records, updating files with new sales and burials, and scanning necessary documentation.
  • Assisting with Human Resources tasks, particularly in onboarding new team members.
  • Handling Accounts Payable, ensuring timely payment of all bills and processing invoices.
  • Managing Accounts Receivable, including the collection of outstanding balances from customers.
  • Preparing deeds and certificates for Sales Management, ensuring compliance with state guidelines.
  • Coordinating Memorial Orders and managing work orders for park services.
  • Participating in daily meetings with various departments to ensure cohesive operations.
  • Generating reports as required, including Trust and month-end processing.

Key Competencies :

  • Empathy - Demonstrates genuine concern for others, offering support and understanding during difficult times.
  • Customer Orientation - Committed to meeting the needs of both internal and external customers, building trust and effective relationships.
  • Integrity - Upholds a strong set of values and ethics, acting consistently in alignment with those principles.

Qualifications :

  • Proficient in multi-line phone systems and filing systems.
  • Capable of typing at least 40 words per minute with minimal errors and possessing strong data entry skills.
  • Basic math and computer skills, including proficiency in word processing and spreadsheet applications.
  • Strong customer service and interpersonal skills, with a commitment to confidentiality.
  • Excellent organizational abilities, capable of multitasking and working independently or collaboratively.
  • Valid state driver's license and access to a personal vehicle may be required.
  • High School diploma or equivalent is necessary.
  • A minimum of one year of experience in an administrative or customer service role is preferred.

Our Commitment to You

StoneMor is dedicated to fostering a supportive work environment that encourages both personal and professional development. We offer a comprehensive benefits package for our full-time employees, which includes medical, dental, 401k with company matching, life insurance, short-term and long-term disability, vision coverage, tuition reimbursement, employee discounts, generous paid time off, volunteer opportunities, and much more.

StoneMor is an Equal Opportunity Employer, committed to building a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

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