Front Desk Agent
7 days ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious amenities. Our company culture is built on a foundation of mutual respect, collaboration, and a passion for delivering unforgettable experiences to our guests.
About the Role:
We are seeking a highly motivated and service-minded Front Desk Agent to join our team at the Beverly Wilshire, A Four Seasons Hotel. As a key member of our Front Office team, you will be responsible for providing exceptional knowledge and service to our guests, ensuring their stay with us is nothing short of memorable.
Key Responsibilities:
- Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment.
- Check guests out of the hotel, preparing and explaining the bill.
- Respond to a wide variety of guest requests by accurately assessing their needs and adding personal recommendations and touches to achieve maximum customer satisfaction.
Requirements:
- Previous experience in a luxury, fast-paced environment is preferred.
- Authorization to work in the United States is required.
- High organizational skills and the ability to work different shifts, including overnight, holidays, and weekends.
What We Offer:
- A competitive hourly rate of $25.55.
- A robust benefit plan.
- Diverse and challenging work opportunities.
- A sense of pride in work well done.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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