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Front Desk Associate

2 months ago

Beverly Hills, California, United States Equinox Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and welcoming experience at our club.

Key Responsibilities
  • Provide professional and courteous service to members and guests, responding to their inquiries and resolving any issues in a timely and efficient manner.
  • Manage membership IDs, update accounts as needed, and maintain accurate records.
  • Assist with opening and closing procedures, including setting up and securing the club for the day.
  • Collaborate with other departments to ensure a smooth and efficient operation of the club.
  • Participate in ongoing training and development to enhance your skills and knowledge.
Requirements
  • Minimum of 1 year of customer service experience in a fast-paced environment.
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
  • Physical stamina to perform tasks that require standing, walking, and lifting up to 50 pounds.
What We Offer
  • Competitive salary and benefits package.
  • Complimentary club membership.
  • Opportunities for professional growth and development.