Hotel Receptionist

2 months ago


Beverly Hills, California, United States Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious amenities. Our company culture is built on a foundation of mutual respect, collaboration, and a passion for delivering unforgettable experiences to our guests.

About the Role:

We are seeking a highly motivated and service-minded individual to join our Front Desk team as a Front Desk Agent. As a key member of our team, you will be responsible for providing exceptional knowledge and service to our guests, ensuring their stay with us is nothing short of exceptional.

Key Responsibilities:

  • Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment.
  • Respond to a wide variety of guest requests by accurately assessing their needs and requests, and then adding personal recommendations and touches to achieve maximum customer satisfaction.
  • Check guests out of the hotel, preparing and explaining the bill.

Requirements:

  • Previous experience in a luxury, fast-paced environment is preferred.
  • Authorization to work in the United States is required.
  • High organizational skills and the ability to work different shifts, including overnight, holidays, and weekends.

What We Offer:

  • A competitive hourly rate of $25.55.
  • A robust benefit plan.
  • Diverse and challenging work opportunities.
  • A sense of pride in work well done.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.



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