Caregiver Field Support Specialist
6 days ago
We are seeking a diligent Field Support Specialist to provide exceptional care and support to our caregivers and clients. As a key member of our team, you will be responsible for delivering high-quality services, ensuring the well-being of our clients, and promoting our brand through community events and marketing initiatives.
Key Responsibilities:- Verify and maintain accurate records of caregiver certifications, employment eligibility, and other requirements.
- Oversee the applicant tracking process, including troubleshooting and resolving inquiries.
- Develop creative solutions to meet the needs of our clients and caregivers.
- Manage office paperwork and implement efficient processes for team members.
- Purchase office equipment as needed.
- Conduct home visits to clients and caregivers to assess their needs and provide support.
- Market our brand through community events and digital mediums.
- Current driver's license and proper vehicle insurance coverage.
- Customer service experience in the senior care industry is preferred.
- Proven track record of completing projects on time and in an orderly manner.
- High school diploma or GED required, some college experience preferred.
- Proficient in basic computer software and able to quickly learn new programs.
- Excellent written, problem-solving, and verbal communication skills.
About Us: Nestvy Senior Placement and Home Care is committed to connecting seniors with outstanding care providers. We strive to bring peace of mind to seniors and their families by providing exceptional care and support services.
What We Offer: Our team members are expected to deliver a standard of excellence, with opportunities to earn bonuses and commissions.
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