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Field Technical Support Specialist
2 months ago
We are seeking a highly motivated Field Technical Support Specialist to join our team in New York City, NY. As a Field Technical Support Specialist, you will be responsible for providing technical support and repair services to our clients' PC and printer products.
Job Responsibilities:- Provide technical support and repair services to clients' PC and printer products
- Configure hardware, software, and network components
- Install, repair, and troubleshoot PC and printer issues
- Work with escalation teams to resolve technical issues
- Develop and maintain technical knowledge and skills to stay up-to-date with industry developments
- High school diploma or equivalent required; college preferred
- Technical/mechanical aptitude for learning new technology
- Ability to lift and move 50 pounds of weight
- Availability to work scheduled and unscheduled overtime
- Onsite customer-facing experience
BCforward offers a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Keywords:PC/IT Technician, Break/Fix Technician, Printer Technician