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Field Technical Support Specialist

2 months ago


New York, New York, United States Bucher & Christian Consulting, Inc. dba BCforward Full time
Job Title: Field Technical Support Specialist

We are seeking a highly motivated Field Technical Support Specialist to join our team in New York City, NY. As a Field Technical Support Specialist, you will be responsible for providing technical support and repair services to our clients' PC and printer products.

Job Responsibilities:
  • Provide technical support and repair services to clients' PC and printer products
  • Configure hardware, software, and network components
  • Install, repair, and troubleshoot PC and printer issues
  • Work with escalation teams to resolve technical issues
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry developments
Requirements:
  • High school diploma or equivalent required; college preferred
  • Technical/mechanical aptitude for learning new technology
  • Ability to lift and move 50 pounds of weight
  • Availability to work scheduled and unscheduled overtime
  • Onsite customer-facing experience
Benefits:

BCforward offers a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

PC/IT Technician, Break/Fix Technician, Printer Technician