Customer Experience Ambassador

5 days ago


Washington, Washington, D.C., United States JOANN Stores Full time
Job Summary

As a Customer Experience Ambassador at JOANN Stores, you will be responsible for delivering exceptional customer service and driving sales through advanced product knowledge and innovative merchandising. Your primary goal will be to create a positive and engaging shopping experience for our customers, making JOANN their happy place.

Key Responsibilities

• Inspire creativity within our customers and provide personalized product recommendations
• Drive sales through advanced product knowledge and innovative merchandising
• Maintain a high level of product knowledge and stay up-to-date on new products and promotions
• Collaborate with the Store Management team to achieve sales goals and improve customer satisfaction
• Provide excellent customer service and resolve customer complaints in a professional and courteous manner

Requirements

• High school diploma or equivalent required
• 1+ year of supervisory experience in a customer-centric environment preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Physical ability to stand for long periods, lift up to 49 pounds, and bend down to reach shelves

What We Offer

• Competitive hourly rate
• Opportunities for career advancement and professional growth
• Comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and sick leave
• Team member discount

Join our team and become a part of a dynamic and customer-focused organization. Apply today to become a Customer Experience Ambassador at JOANN Stores

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