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Head of Client Services
2 months ago
The Head Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional client service and driving business growth. This position requires a strong understanding of banking products and services, as well as excellent communication and interpersonal skills.
Key Responsibilities- Client Service: Provide personalized service to clients, responding to their needs and resolving any issues in a timely and professional manner.
- Product Knowledge: Stay up-to-date on banking products and services, including features, benefits, and fees.
- Sales and Referrals: Identify opportunities to sell banking products and services to clients, and refer them to relevant specialists as needed.
- Team Leadership: Provide guidance and support to team members, helping them to develop their skills and knowledge.
- Business Development: Work with the branch team to identify business opportunities and develop strategies to drive growth.
- Experience: 1-3 years of experience in a banking or financial services role.
- Skills: Excellent communication and interpersonal skills, strong product knowledge, and ability to work in a team environment.
- Education: High school diploma or equivalent.
This role requires a high level of energy and enthusiasm, as well as the ability to work in a fast-paced environment. The successful candidate will be required to stand for long periods of time and may be required to work flexible hours.
