Financial Assistance Coordinator

2 weeks ago

Nampa, Idaho, United States Terry Reilly Health Services Full time
Job Overview

At Terry Reilly Health Services, we are committed to fostering a robust and flourishing community. Our success is driven by our mission-oriented and skilled team.

We deliver comprehensive care across the Treasure Valley, integrating medical, dental, and behavioral health services. This approach allows our employees to engage with various healthcare disciplines. We prioritize a healthy work-life balance, valuing your time both in and out of the workplace. Our employees enjoy exceptional benefits, including options for complimentary healthcare.


KEY RESPONSIBILITIES

Facilitate the coordination of services to provide patients with substantial financial assistance, aiming to optimize revenue and enhance patient communication. Address patient inquiries and resolve billing-related issues to support patient services.


CORE DUTIES

  • Assess eligibility for insured patients prior to their appointments, ensuring effective communication of any updates or changes between patients and front office personnel.
  • Confirm benefits for all insured obstetric patients and guide self-pay patients through Medicaid enrollment if necessary.
  • Engage with patients to clarify their financial obligations for significant services such as obstetric care, colonoscopies, endoscopies, and dental surgeries not covered by insurance. Monitor and manage payments and payment plans.
  • Collaborate with Patient Navigators to assist patients in applying for external benefits, grants, or other funding sources to facilitate access to quality care.
  • Oversee a quality assurance-auditing program for patients who have self-reported their income for our sliding fee program, providing quarterly reports to management on findings or concerns.
  • Manage participation and income verification for patients seeking additional funding from grants or programs such as the Patient Assistance Fund.
  • Coordinate with patients regarding necessary updates to their insurance information, including primary and secondary coverage, PCP identification, or benefit eligibility limitations.
  • Regularly generate reports to identify coverage for patients insured by third-party insurers not otherwise recorded in our electronic health records. Maintain the retro eligibility process for newly eligible Medicaid patients.
  • Reconcile insurance rosters to ensure quality and risk management, including Medicaid, Medicare, and commercial value-based contracted insurances.
  • Issue monthly statements to patients.
  • Process refunds for overpaid patient balances on a monthly basis.
  • Receive and record patient payments made via mail, phone, and online.
  • Update patient information in the practice management system to ensure accurate claims and statements generation.
  • Manage returned mail, including researching better addresses, suspending statements, handling account balances, and collaborating with statement and collections vendors.
  • Serve as the first point of contact for department phone calls, addressing inquiries within the scope of knowledge and directing other calls or messages to the appropriate personnel.

MINIMUM REQUIREMENTS

  • One to three years of experience in a medical office or medical billing environment.
  • Understanding of basic billing practices, insurance plans, and collections processes.
  • Ability to comprehend and follow both oral and written instructions.
  • Proficient manual dexterity for repetitive tasks.
  • Capability to work independently with minimal supervision.
  • Strong ethical standards and a non-judgmental approach.
  • Basic knowledge of bookkeeping principles.
  • Proficiency in Microsoft Office applications.
  • Ability to manage multiple tasks simultaneously.

PREFERRED QUALIFICATIONS

  • Familiarity with diagnosis and procedure coding systems (ICD-CPT), typically acquired through experience in a medical office or relevant educational background.
  • Bilingual proficiency in English and Spanish.

Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

  • Senior Financial Analyst

    2 days ago

    Nampa, Idaho, United States CV Resources Full time

    CV Resources is partnering with a dynamic and growing construction company with annual revenues of $15 million+ on the search for a Senior Accountant/Assistant Controller. This is a full-time onsite position in a fast-paced and collaborative environment.**Job Summary:**We are seeking a detail-oriented and experienced Senior Accountant / Assistant Controller...

  • Healthcare Access Coordinator

    1 week ago

    Nampa, Idaho, United States St. Luke's Health System Full time

    Position Overview:At St. Luke's Health System, our committed team of Healthcare Access Coordinators work diligently to foster a positive, supportive, and inclusive environment that ensures outstanding patient experiences. This customer service role is often the initial point of contact for patients, playing a crucial part in facilitating exceptional...

  • Emergency Loan Coordinator

    2 days ago

    Nampa, Idaho, United States West Texas A&M University Full time

    Job Summary:The West Texas A&M University is seeking a highly skilled and detail-oriented Emergency Loan Coordinator to join our team. As a key member of our financial aid department, you will be responsible for maintaining student accounts, processing emergency loans, and providing exceptional customer service to our students.Key Responsibilities:Process...

  • Lead Financial Accountant

    1 week ago

    Nampa, Idaho, United States Gymreapers Full time

    Job OverviewEmployment Type: Full-timeLocation: This role is based at our headquarters.Work Schedule: Monday to Friday, on-siteReports To: Financial ControllerBenefits and Perks:Competitive SalaryCompany-sponsored holidaysPaid Time Off (PTO)Access to a state-of-the-art on-site gymRecently renovated office space401(k) plan with up to a 4% employer...

  • Financial Solutions Advisor

    5 days ago

    Nampa, Idaho, United States ACHIEVE Full time

    Job DescriptionRole Summary: As a Financial Solutions Advisor at Achieve, you will play a critical role in helping individuals achieve financial stability and success. You will be responsible for guiding clients through their financial journey, providing personalized solutions to meet their unique needs.Key Responsibilities:Communicate with clients to...

  • Senior Financial Analyst

    2 weeks ago

    Nampa, Idaho, United States Oak View Group Full time

    Position Overview:As a vital member of our finance team, you will oversee and evaluate all monetary transactions while executing a comprehensive range of professional accounting responsibilities. Your role will encompass fiscal management, meticulous record keeping, insightful reporting, and financial analysis for our organization.Key Responsibilities:Manage...

  • Financial Cost Analyst

    2 weeks ago

    Nampa, Idaho, United States Plexus Full time

    Job Description: Cost Analyst position at Plexus, located in Nampa, ID, United States. This role is ideal for candidates holding a Bachelor's Degree.Job Responsibilities:WHO WE ARE: We are a global team comprising over 20,000 professionals in engineering, manufacturing, supply chain, and sustaining services, collaborating with clients to transform their...

  • Emergency Loan Coordinator

    1 week ago

    Nampa, Idaho, United States West Texas A&M University Full time

    Job Summary:The West Texas A&M University is seeking a highly skilled and detail-oriented Emergency Loan Coordinator to join our team. As a key member of our financial aid department, you will be responsible for maintaining student accounts, processing emergency loans, and providing exceptional customer service to our students.Key Responsibilities:Process...

  • Project Coordinator

    2 weeks ago

    Nampa, Idaho, United States Cencora Full time

    Join Our Team at Cencora If you are passionate about making a positive impact in the health sector, we invite you to explore a rewarding opportunity with our dynamic organization dedicated to enhancing the well-being of both people and animals. Role Overview: This position involves collaboration with various departments within Animal Health, including...

  • Service Coordinator

    5 days ago

    Nampa, Idaho, United States 0001 United Rentals (N A), Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Supervisor to join our team at 0001 United Rentals (N A), Inc. As an Operations Supervisor, you will play a critical role in coordinating and directing the overall delivery of quality service to maximize branch productivity.Key ResponsibilitiesSupport the Branch Manager in implementing...

  • Regional Logistics Coordinator

    2 weeks ago

    Nampa, Idaho, United States United Rentals Full time

    Join a Leading Company with Exceptional Opportunities.If you aspire to make a significant impact with a premier equipment rental provider, consider a future with United Rentals.As a Regional Logistics Coordinator, your primary responsibility will be to manage the daily scheduling of drivers within a metropolitan area, ensuring safety and efficiency. You will...

  • Appointment Coordination Specialist

    2 weeks ago

    Nampa, Idaho, United States Caravel Autism Health Full time

    Appointment Coordination Specialist Job OverviewThe Appointment Coordination Specialist is essential in managing the schedules for both personnel and clients within the organization. This role encompasses overseeing scheduling modifications, onboarding new clients, and providing general support for facility operations.Primary Duties:Overseeing permanent...

  • Appointment Coordination Specialist

    2 weeks ago

    Nampa, Idaho, United States Caravel Autism Health Full time

    Appointment Coordination Specialist Job OverviewThe Appointment Coordination Specialist is essential in managing the schedules for both personnel and clients within the organization. This role encompasses the oversight of scheduling modifications, onboarding new clients, and providing overall support for facility operations.Primary Duties:Overseeing...

  • Appointment Coordination Specialist

    1 week ago

    Nampa, Idaho, United States Caravel Autism Health Full time

    Client Scheduling Coordinator Job OverviewThe Client Scheduling Coordinator is essential in managing the appointment logistics for both personnel and clients within the organization. This role involves overseeing schedule modifications, onboarding new clients, and providing overall support for facility operations.Primary Duties:Overseeing consistent...

  • MDS Care Coordinator

    2 weeks ago

    Nampa, Idaho, United States Sunny Ridge LLC Full time

    Sunny Ridge LLC is seeking a dedicated Part-Time MDS Care Coordinator to join our team. At Sunny Ridge, we are committed to delivering exceptional care in a skilled nursing environment. Our mission is to enhance each resident's functional independence, ensuring a smooth transition to the next level of care. We prioritize a people-centric approach, guided by...

  • AV Technology Coordinator

    2 weeks ago

    Nampa, Idaho, United States College of Western Idaho Full time

    Position Title: AV Technology CoordinatorPosition Overview:The AV Technology Coordinator is responsible for the management, installation, and maintenance of audio-visual systems throughout the institution. This role is essential in ensuring optimal performance for various events, meetings, classrooms, and remote conferencing by effectively setting up,...

  • Production Plant Coordinator

    2 weeks ago

    Nampa, Idaho, United States Vision Biofuels LLC Full time

    Job OverviewVision Biofuels LLC is committed to transforming the energy landscape by replacing over 130 million gallons of petroleum diesel with ultra-low carbon intensity biofuel by 2030. Our collaboration with Shell enables us to refine locally sourced camelina oilseed into renewable diesel, significantly reducing carbon emissions across various transport...

  • AV Technology Coordinator

    2 weeks ago

    Nampa, Idaho, United States College of Western Idaho Full time

    Empower Your Future with CWIThe College of Western Idaho (CWI) is dedicated to transforming lives through accessible and affordable education, enhancing both local and global workforce opportunities.As a leader in higher education within the Treasure Valley, CWI offers innovative programs and degrees that truly make a difference. We are committed to...

  • Production Operations Coordinator

    2 weeks ago

    Nampa, Idaho, United States Vision Biofuels LLC Full time

    Job OverviewVision Biofuels LLC is dedicated to revolutionizing the energy landscape by replacing over 130 million gallons of petroleum diesel with ultra-low carbon intensity biofuel by 2030. Our collaboration with Shell enables us to refine locally sourced camelina oilseed into renewable diesel, significantly reducing carbon emissions across various...

  • Service Coordinator

    5 days ago

    Nampa, Idaho, United States Wickstrom Plumbing, Heating, Cooling Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at Wickstrom Plumbing, Heating, Cooling. As a key member of our operations team, you will be responsible for maintaining the service and maintenance technician's daily schedules, booking leads, and setting service calls for all technicians.Key...