Field Claims Specialist
1 week ago
Flexible Work Arrangement
At Auto-Owners Insurance, we provide a merit-based work-from-home program that aligns with job responsibilities. Following initial in-person training, this role offers the potential for remote work up to five days a week.
We are in search of a dedicated and skilled claims professional to manage field claims. This position encompasses various counties and requires candidates to reside in or near these areas. The role involves overseeing insurance claims from inception to resolution, which includes:
- Conducting thorough investigations and gathering relevant facts
- Assessing policy coverage and evaluating loss amounts
- Analyzing legal liability
- Managing multi-line property and casualty claims, with a focus on property
- Familiarizing oneself with insurance policies, endorsements, and forms
- Working towards effective claim resolutions, including participation in arbitrations and mediations as needed
- Ensuring timely and accurate claims payments
- Conducting investigations via phone, mail, and on-site visits
Qualifications and Skills
- Bachelor's degree or equivalent experience in property and casualty claims handling
- A minimum of three years of experience in multi-line property and casualty claims, particularly in property
- Field claims experience is advantageous but not mandatory
- Familiarity with Xactimate software is a plus
- Strong communication skills, both written and verbal
- Proven ability to resolve complex issues
- Competence in organizing and interpreting data
- Capability to manage multiple tasks effectively
- Ability to interact with a diverse range of individuals
- Proficiency in handling mathematical problems, including geometry and financial calculations
- Possession of a valid driver’s license and a clean driving record in accordance with company guidelines
Employee Benefits
Auto-Owners Insurance offers a comprehensive range of career opportunities, fostering a supportive work environment. We provide structured training, mentorship, and a competitive compensation package. Benefits include a competitive base salary, matched 401(k), fully-funded pension plan (upon vesting), and bonus programs. Additionally, we offer generous paid time off, including holidays, vacation days, personal time, and sick leave. If you are seeking a fulfilling career with a reputable company, Auto-Owners Insurance is an excellent choice.
Commitment to Diversity
Auto-Owners Insurance is an equal opportunity employer. We hire, transfer, and promote based on ability, without regard to disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, national origin, or any other factor prohibited by law.
Note: The ability to work in the U.S. without current or future sponsorship is a requirement.
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