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Customer Service Representative

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South Bend, Indiana, United States Calvin Johnson - State Farm Agent Full time
Job Description

**Position Overview**

Calvin Johnson - State Farm Agent is seeking a qualified professional to join their team as a Customer Service Representative. We are looking for an energetic and motivated individual who is interested in helping our business grow through value-based conversations and remarkable customer experience.

**Responsibilities**

  • Establish and maintain customer relationships, providing prompt and accurate service as needed.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized solutions.
  • Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional customer service.

**Benefits**

  • Competitive salary and commission/bonus structure
  • Paid time off (vacation and personal/sick days)
  • Flexible hours and opportunities for advancement within the agency

**Requirements**

  • Excellent interpersonal and communication skills
  • Ability to work in a team environment and multi-task
  • Proactive problem-solving skills and attention to detail
  • Enthusiasm for the role of insurance and financial products in helping people manage risk and achieve their goals
  • Ability to effectively relate to customers and provide timely and thorough activity reports