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Ticket Sales Representative

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Lincoln, New Hampshire, United States Loon Mountain Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Ticket Seller at Loon Mountain. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Product Knowledge: Develop a comprehensive understanding of Loon Mountain's services and products, including various rates, discounts, promotions, complimentary tickets, and events.
  • Guest Interaction: Greet and welcome guests to the sales location, providing a warm and inviting atmosphere.
  • Sales and Service: Maintain the sales location in a clean, neat, and orderly fashion to transact all ticketing business inside and out, and to provide quality guest assistance.
  • Financial Transactions: Handle and be accountable for all financial transactions and maintain accurate accounting records on a daily basis.
  • Communication: Assist Central Reservations in handling specific questions, delivery of messages and announcements.
  • Interdepartmental Collaboration: Interface with all other departments as necessary to create smooth interactions for guests.
  • Problem-Solving: Problem-solve guest situations in a timely and respectful manner regarding any topic.
  • Recreational Environment: Actively promote a safe recreational environment by educating the public with regards to Your Responsibility Code.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.