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Medical Office Coordinator

2 months ago

Fishersville, Virginia, United States Foot And Ankle Specialists Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Front Desk Receptionist to provide exceptional support to our office, doctors, and patients in a fast-paced environment.

Key Responsibilities
  • Welcome patients and answer questions and concerns in a professional and courteous manner.
  • Answer incoming calls, provide information, and transfer calls or take messages as necessary.
  • Schedule appointments and maintain accurate patient records using data entry, faxing, and scanning.
  • Collect deductibles, coinsurance, balances, copays, and sell OTC items.
  • Check all required AR/AP changes since last visit and update records accordingly.
  • Maintain multiple doctor's schedules and list of orthotics received.
  • Maintain business office inventory and equipment by checking stock, anticipating needed supplies, and expediting orders.
  • Check next day charts for insurance eligibility and necessary referrals and prior authorizations.
  • Prepare end of day reports, deposit slips, and upload to shared files daily.
  • Review billing claims and denials and collect necessary information from the provider or patient.
Requirements
  • High School Diploma/GED equivalent.
  • Ability to establish and maintain effective working relationships with patients, other employees, and the public.
  • 2+ years' admin support in a medical environment preferred.
  • Knowledge about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes, and ICD-9 codes preferred.
  • Excellent customer service skills.
  • Able to work in a fast-paced and demanding work environment.
  • Must demonstrate a strong work ethic and maintain professionalism at all times.
  • Must have a team mentality, flexibility, and willingness to learn.
Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to write, type, or operate office equipment. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee is required to perform repetitive motions, including reaching above the head, and typing. The employee must occasionally lift up to 50 pounds and/or carry objects weighing up to 25 pounds.