Patient Access Coordinator

3 weeks ago


Fishersville, Virginia, United States Augusta Health Full time

Job Summary: We are seeking a skilled Patient Access Specialist to join our team at Augusta Health. The ideal candidate will have excellent communication skills, be detail-oriented, and have experience in customer service and general clerical office duties.

Key Responsibilities:

  • Register patients into the health information system by gathering and processing demographic, insurance, and visit-related information.
  • Accurately identify patients, verify insurance eligibility, and collect upfront payment.
  • Interact with patients, family members, insurers, hospital departments, providers, and team members.

Requirements:

  • Education: High School Diploma
  • Experience: 1 year of customer service experience and 1 year of general clerical office or administrative duties experience.
  • Skill: Good verbal and written communication skills, telephone etiquette, and computer keyboard/typing skills.

Preferred Qualifications:

  • Minimum of 1 year of experience in a hospital, healthcare practice, or health insurance company.
  • Medical terminology knowledge.
  • CHAA certification with NAHAM.

Benefits:

  • Insurance package including health, dental, and vision.
  • Retirement savings plan.
  • Generous paid time off.
  • Free onsite parking.
  • 24/7 armed security.
  • Shift and weekend differentials.
  • Flexible scheduling.
  • Clinical ladder career path program.
  • Shared governance.
  • Tuition reimbursement.
  • Onsite child care.
  • Augusta Health Fitness Reimbursement Program.
  • Individualized orientation with dedicated preceptor.
  • Onsite credit union.
  • Employee discounts.

Equal Opportunity: Augusta Health is an equal opportunity employer and welcomes applications from diverse candidates.



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