Customer Experience Representative

6 days ago


Colorado Springs, Colorado, United States MetroPCS Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Mobile Associate. As a Mobile Associate, you will play a key role in delivering an exceptional customer experience and driving sales growth in our retail stores.

Key Responsibilities

  • Build strong relationships with customers to understand their needs and preferences
  • Provide personalized product recommendations and demonstrations to customers
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
  • Stay up-to-date with the latest products and services to provide expert advice to customers
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements

  • 6 months of customer service and/or sales experience, retail environment preferred
  • Competitive drive and proven ability to succeed in a fast-paced sales environment
  • Effective communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities

What We Offer

  • Competitive base pay plus milestone bonuses
  • Benefits for part-time and full-time associates
  • Medical, dental, and vision benefits
  • Matching 401(k)
  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
  • Generous paid time-off programs
  • Phone service discounts
  • Education reimbursement
  • Serious growth potential for your career


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