Mortgage Lending Support Specialist

2 weeks ago


Denver, Colorado, United States WizeHire Full time
Position Overview
We are seeking a meticulous Mortgage Lending Support Specialist to join our dynamic team.

This role is essential in fostering communication with referral partners, existing and former clients, real estate professionals, lenders, and underwriters to cultivate relationships and drive new business opportunities.

Key Responsibilities
As a vital member of our team, you will:
  • Collaborate effectively with our Inside Sales Agents (ISAs) and real estate professionals, providing education on available loan programs.
  • Respond promptly and competently to inquiries from our in-house realtors and builder referrals.
  • Follow up on incoming leads and work closely with ISAs and agents to maximize each opportunity.
  • Utilize our company-provided CRM system efficiently, ensuring all information is current and accurate.
  • Engage with applicants in a timely manner, offering insightful and consultative mortgage solutions.
  • Review rates, costs, and program options, keeping all parties informed about the status of transactions.
  • Address customer and internal inquiries regarding transactions to ensure exceptional service.
  • Coordinate and prepare necessary documentation for verifications and underwriting, including loan files and application paperwork.
  • Provide administrative assistance, such as managing calls and scheduling appointments.
  • Act as the primary liaison between clients, the branch manager, and the assigned loan originator, facilitating meetings to address follow-up items.
  • Ensure all loan package documents are accurate and report any discrepancies to the loan officer or originator.
Qualifications
The ideal candidate will possess:
  • NMLS # and be a licensed loan officer.
  • A proven track record in originating purchase loans.
  • A minimum of 3 years of experience as a licensed mortgage originator.
  • Outstanding verbal and written communication skills.
  • A willingness to engage in daily video conferencing.
  • A college degree is strongly preferred.
  • Proficient technical skills, including Microsoft or Google Suite, and experience with CRM systems.
  • MS Office proficiency is required; familiarity with CRM, MLS, DU, and proprietary mortgage software is preferred.
  • A college degree in finance or banking is preferred; a high school diploma or equivalent is required.
Compensation
The salary range for this position is $75,000 - $200,000 annually.
About WizeHire
WizeHire is a fast-paced mortgage company dedicated to delivering exceptional customer service. We strive to ensure our clients receive the best lending experience possible.

Our team of professionals is committed to building customer trust and guiding them toward smarter home-buying solutions.



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