Client Support Specialist
2 weeks ago
The Center for Nonprofit Resources is dedicated to empowering communities through service and support. This role is a temporary opportunity that may evolve into a more permanent position.
Key Responsibilities
Facilitate member engagement by addressing inquiries, providing essential information, and updating member records. Utilize various communication channels, including phone, email, and online platforms, to assist members effectively. Manage purchase orders, process necessary deliverables, and ensure timely packaging and shipping of items as needed. Exhibit strong organizational, analytical, and decision-making capabilities while fulfilling assigned tasks.
Qualifications
Proven experience in customer service is essential.
Experience with database management and data entry is required.
Proficiency in Excel, Word, and Outlook is necessary.
Familiarity with Google Docs and reporting tools is preferred.
Spanish language proficiency is advantageous.
Submit Your Resume:
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