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Client Support Specialist

2 months ago

Toledo, Ohio, United States The Center for Nonprofit Resources Full time

The Center for Nonprofit Resources is dedicated to empowering communities through service and support. This role offers a temporary opportunity that may evolve into a more permanent position.

Key Responsibilities

  • Assist members in realizing the organization's mission by addressing inquiries and providing essential information.
  • Update member records and cater to customer needs through various communication channels including phone, email, and online platforms.
  • Manage purchase orders, process shipments, and ensure timely delivery of materials as needed.
  • Exhibit strong organizational skills and effective problem-solving abilities while fulfilling assigned tasks.

Qualifications

  • Proven experience in customer service is essential.
  • Familiarity with database management and data entry is required.
  • Proficiency in Microsoft Excel, Word, and Outlook is necessary.
  • Experience with Google Docs and reporting tools is preferred.
  • Fluency in Spanish is an advantage.

Application Process:

Interested candidates are encouraged to submit their resumes for consideration.